KVR Tata
Panalam Nayamar Moola, Alampady Manya Road, Vidya Nagar, PO, Kerala 671123, India
4
457 reviews
8 comments
G27G+CR Vidya Nagar, Kerala, India
Location reporting
Claim this location
Monday: 9–13
Tuesday: 9–13
Wedneasday: 9–13
Thursday: 9–13
Friday: 9–13
Saturday: 9–13
Sunday: Close
Tuesday: 9–13
Wedneasday: 9–13
Thursday: 9–13
Friday: 9–13
Saturday: 9–13
Sunday: Close
Seeing some negligence
I recently contacted them for a fix which was caused due to a minor accident. After multiple attempts, receptionist redirected me to body shop. By contacting them and sharing the images of the damaged part, they requested me to visit service center which is 45mins drive from my home.
Once I visited they told the part which I have sent in WhatsApp is not available currently and will take 8-10 days to reach. They could have conveyed the same through phone instead of asking me to come to service center.
Such behaviour from staff is mainly due to lack of training they have given.
Good customer service 🤠
Good experience