Location is good, rooms are spacious but service is very poor. Fooding quality is below average. Management need to train staff for better service as that is the base of hospitality industry. With this kind of service hotel will loose its glam.
Ratnesh Pandey1 year ago
First hotel where I have tried all the numbers of front desk shared on their site and no one picked the call in past 2 days. Wonderful customer service. Maybe they are still using pager. Try sending postcard for reservations.
Erica1 year ago
The room had a bad odor, even after requesting the staff to spray the bathroom. The staff is not responsive. I requested for a dental kit and did not receive it till I checked out.
The rooms are spacious but no heating. The lighting is weird with one central switch for lamps. They were not helpful to weigh our luggage either.
Shubhadeep Dhar1 year ago
An luxury hotel that is past it's due date and crumbling at the edges. The hotel needs to upgrade it's rooms, furniture and fittings. Food was bland. The breakfast buffet needs to be reinvented totally. Otherwise it is a fairly good hotel with nice facilities, good service and wonderful location on Rajpur Road.
DR. AMMAR RIZVI INDIA1 year ago
We had the pleasure of staying in Madhuban for two nights. Very pleasent stay. Services excellent, staff courteous food good. Rooms comfortable, Bedsheets, Towels clean. Keep it up, don't relax. Dr. Ammar Rizvi Former Acting Chief Minister of U.P. 28, Park Road, Lucknow.
Kuldeep singh1 year ago
Location is good for the hotel but other things are ok types. Food is below average based on what I had last time
Chef Kamal (Jay)2 years ago
I liked everything about this place except food. The staff are super courteous, prompt and responsive, rooms are clean, spacious and well equipped with all the toiletries etc. Well lit, nice broad window, have locker within the cupboard. However, the food is really disappointing, especially considering the star rating of the hotel. Looks yummy but is tasteless and stinks. Please look at the quality of the food you serve to your guests. I did not like any of the non-veg dishes. Thela people serve better food than that. Some problem with the oil (even after repeated complaints), and also the quality of the meat/fish.
Sudesh Aggarwal2 years ago
Good location for marriage function & lots of work has been done for its looks . Food quality needs to be improved too
Management need to train staff for better service as that is the base of hospitality industry. With this kind of service hotel will loose its glam.
The rooms are spacious but no heating. The lighting is weird with one central switch for lamps. They were not helpful to weigh our luggage either.
Very pleasent stay.
Services excellent, staff courteous food good.
Rooms comfortable, Bedsheets, Towels clean.
Keep it up, don't relax.
Dr. Ammar Rizvi
Former Acting Chief Minister of U.P.
28, Park Road, Lucknow.
However, the food is really disappointing, especially considering the star rating of the hotel. Looks yummy but is tasteless and stinks. Please look at the quality of the food you serve to your guests. I did not like any of the non-veg dishes. Thela people serve better food than that. Some problem with the oil (even after repeated complaints), and also the quality of the meat/fish.