Room is spacious and neat & clean. Price is not too high. Wi-fi speed is slow. Located at link road. Parking available. Overall good hotel
Manish Raghav1 year ago
"Perfect choice, everything was clean, with good public access to the city center. Very spacious rooms and very attentive staff. The breakfast was also very very tasty . Unfortunately I could not check in early, please work on this and do provide early check in .... it waill help more.....If I come to jalandhar another time, I like to stay here again."(BWS) Overall the stay was very good.....
DD1 year ago
Worst Hotel Ever, guys please stay at Sarovar Portico next door, may be bit more to pay but very professional, excellent customer service. Here these people will knock your door or call you so many times to make sure you are totally disturbed. Horrible smell of paint, gave me headache. Avoid this Hotel !!!
Amrinder Kaur Buttar1 year ago
Horrifying is the word. Reeking rooms with sickening housekeeping service. It seems everyone here is lost in their own la la land. I had a guest visit me which is fine but the way these guys ask for ids and stuff is bizarre when you are here for a corporate stay. I have stayed in Sarovar Portico, and Golden tulip none of them treat guests like these guys do. Avoid booking this property. When I met other guests, who were staying here they faced similar issues in terms of hygiene, ac issues, staff and housekeeping. Their Ac is not working most of the time so you have to remind them again and again. I changed my hotel and regret booking this hotel. Kindly avoid doing any sort of stay bookings here.
Namonarayan Jalandhardham1 year ago
Full wastage of money My elder guests had to suffer a lot due to their staff non coordination . Their behaviour was rude . Rooms were stinking No tea bags were available Delay in response. Over all i won't recommend anyone to visit this hotel
People Forte1 year ago
My stay at this hotel was quite nice. good rooms and courteous staff. in the middle of the city.
Suchina Parmar1 year ago
It was a day funtion and i m breastfeeding mother... In such a big hotel they couldn't give me place for 15 min to fees my baby, since dere was noise in function area baby was getting distracted and was not able to take feed.... Breastfeeding rooms are even available in government Institutions.
Avran oberoi2 years ago
Bad Experience by Worst Western Summerlea. We booked 23 rooms for marriage function but our stay was filled with hassle and inconvenience. The Reception staff does not have right attitude to be in hospitality field as their response was quite rude towards everyone. Their lift does not work beyond second floor and you need to have their staff to operate it to go beyond second floor.And they don’t have lift attendant to operate lift. Every time you need to use lift you have to call their staff member. And above all they locked the staircase beyond third floor till 10 am. The room service was also not very good. Even providing simple things like bottle of water and fresh towels took them half and hour during day time. Their rooms are quite spacious but for some reason we were not granted access to balcony for executive room as the door was locked for some reason. The only positive i would say is that their food was very tasty and rooms were neat and clean. All in all Best western summerlea should be named as WORST western summerlea. They have an infrastructure of a three star hotel but their service is no greater than a Dormitory.
Overall the stay was very good.....
My elder guests had to suffer a lot due to their staff non coordination . Their behaviour was rude .
Rooms were stinking
No tea bags were available
Delay in response.
Over all i won't recommend anyone to visit this hotel
We booked 23 rooms for marriage function but our stay was filled with hassle and inconvenience. The Reception staff does not have right attitude to be in hospitality field as their response was quite rude towards everyone.
Their lift does not work beyond second floor and you need to have their staff to operate it to go beyond second floor.And they don’t have lift attendant to operate lift. Every time you need to use lift you have to call their staff member. And above all they locked the staircase beyond third floor till 10 am.
The room service was also not very good. Even providing simple things like bottle of water and fresh towels took them half and hour during day time.
Their rooms are quite spacious but for some reason we were not granted access to balcony for executive room as the door was locked for some reason.
The only positive i would say is that their food was very tasty and rooms were neat and clean.
All in all Best western summerlea should be named as WORST western summerlea. They have an infrastructure of a three star hotel but their service is no greater than a Dormitory.