Shines Tourist Hotel

This review is not about the rooms or service they provide, it's about the restaurant and food. The chicken biryani, tandoori were awesome, butter chicken didn't met my expectations, got a different one when ordered again. The price is little bit higher when compared to the ones near by, but affordable.
The place was neat and clean. 👍

Had lunch last week. Horrible experience. The service staff were rude and it seems they had an internal understanding that only meals and chicken biriyani will be served during lunch hours. But the way the staff expressed this decision was in a rude manner.

The chicken biriyani served was below standards. The service persin did not even serve water. After we requested a couple of times, he served hot water towards the end of our meal

Meals was not good. Aavoli Fish fry was very bad.Biriyani just ok . Staff are rude and behaves unprofessionally.

Bar attached hotel in pandalam town. This hotel is one of the oldest bar hotels in the town. Restaurant food is good and priced reasonably . Parking is available on the back side of the hotel. The local bar is fully crowded with regular customers .

Few years back shines hotel was famous for their food. It was the high class restaurant available in pandalam. Then the quality became worst and from past two years they are coming back to their previous glory with good food, service and ambience. 👍👍

Average experience.but one of the most good restaurant among pandalam compare to Iftar and Vinayaka

The food was not very good quality and was overpriced. Don’t spend your money there. Thattukada and local hotel foods are much tastier than shines.

HORRIBLE PLACE. Avoid at all costs.

We ordered fish, it is not good in taste and we complained to waiters but no response from them... Very poor customer service and taken fish rate 300. It is not about the rate the behavior of staffs there..we didn't touch the fish.. Last time one of the waiter came and told me that they will help next time..