Capital O 70062 The Royale Celebrations
Hotel Royale Celebrayion 7, E Sppace, Near Khatu Shyam Baba Mandir, VIP Road, beside Dominos Pizza, Vesu, Surat, Gujarat 395007, India
4
117 reviews
8 comments
4QVV+7J Surat, Gujarat, India
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Rooms: Rooms are nice and spaces. The i was staying had 2 double bed, 1 sofa cum bed which could easily accommodate 4 people's.
Almira, TV with Dish Cable was provided. I was expecting a hot kettle to be in room which was not given so 4*.
Washroom: Washroom was of decent size but the cloth hanger was broken, shop holder was hanging and the tap handle used to pop out while operating so 2*.
Food: it allow to order from cafe from ground floor so you can order tea, drink or snaks so 3*.
Staff: i reached early but denied by staff that check-in will be after 12 only so 1* here.
Main staff is not at all friendly, receptionist is displaying hostile attitude and is very angry, checked out just 1 hour after we checked in and he just threw the keys on the desk angrily without asking for the reason.
Water problems and food is literally awful.
Overall, not a friendly place and can even be deemed racist for south indians.
11/10 would definitely avoid.
Please avoid this hotel at any cost.