Only Goa (A unit of Aeroplane Hospitality India Pvt Ltd)
C/O Cowerkrz, 3rd Floor, opposite Metro Pillar Number 773, near Burger King, Dwarka Mor, New Delhi, Delhi 110059, India
4.6
256 reviews
8 comments
J29M+RJ New Delhi, Delhi, India
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In Goa also, the hotel people were really polite and respectful.
No complaints at all and all in all fantastic vacation for us thanks to Aeroplane hospitality team 🙏
We enjoyed a lot.. Driver name I forgot but he is very humble with us. Timely he reach to us for everytime and always calm with us..
Services of travel agent Mr manish gupta and his team is perfect.. kudus to him and his team.. will definitely use their services in future .
Thanks again to Aeroplane Hospitality to make our holiday so memorable..
Booking id (9627617)
Firstly, you will be misguided with the hotel amenities and with the quotation.
After Part Payment.
They will ask you to pay more on the pretext that the flight fare is changed and till then you are trapped because if you ask for refund they will said it will be refunded after 45 days (policy issue, etc).
The customer service will be drastically changed after part payment is made earlier they were polite and after that they start misbehaving (especially Amit who called himself the boss)
If you confront them for misinformation they will start misbehaving with you
"nothing will refunded"
"humare pass tum se baat krne ka faltu time ni h"
"Jo karna h kar lo" etc....
After part payment I received an invoice mentioning the due date of final payment (in my case it was 24 Aug 2022) but to my surprise they started harrassing me for payment on calls/messages even before due date and even threatened me cancelation of my booking without any refund.
Further to my surprise I received an email on 23 Aug 2022 that "my booking is canceled and nothing will be refunded to me" though my due date is 24 Aug 2022 from this you could imagine how non-professional they are and how you will be treated once part payment is made. And after confronting the same they again sent an email to me in which the due date is 24 Aug 2022.
Beware of Fake Reviews I have all the meassages and emails.
Stay away from these guys and book with a well.known and good brand.
If the first point of contact in this company are such uneducated people, image what will happen to your hard-earned money, time and expectation if you decide to go with them.