Surguru Restaurant

Food is good for South Indians. The external environment is great but inner ambience is just about okay.
There is nothing special about the entrance. But the moment I entered, I stepped into a long passage that has pleasant surprises. Carvings in stone that adorn the walls and the tastefully landscaped garden delight the visitors.
Once I entered the restaurant, I got the feeling of entering a huge factory space-what with a huge dome-like roof and number of tables under it. Saving grace is a few table that have the garden view.
The services are good and the South Indian thali was great.

(16.04.2022), went with great expectation, thinking of our past experience of this place; but ended being annoyed.

Arrived for late lunch around 2 pm waited ..... got seated by 2.40 pm. Ordered lunch for family of five members. It took more than 20 minutes to serve south Indian lunch..

Shortly will provide you rate card for this (present) visit experience: - (All out of 10)

Hygienic: 7.5
Ambiance: 7
Service & behavior: 4½ to 5
Taste : 5
Value for money: 5.5
(this time experience, in my previous visit [couple of years ago] for dinner in this restaurant was calm & quiet place, Taste of food was fantastic)

Customer patience: 8.5

NOTE:
1) No parking slots even for 2 wheeler. To be parked on the roadside with owners risk.
2) We ordered a) mini lunch, b) North India lunch c) Surguru special lunch d) Two sambar rice (waited for around half an hour to get it on the tables). No idea why it long time to serve readymade sambar rice. It was the last one to be served???

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We visited the restaurant for lunch. Had to wait for around 15 min as there were no empty seats. Later we ordered masala dosa and pongal vada. Pongal was really good. Especially the chutney it was served with. Loved it. Vada was decent. But the masala dosa was like paper dosa. Was really disappointed.
After finishing our lunch we wanted to order water bottles but none of the waiters responded. We had to wait for 20 min more untill one of them attended. I get that it is a very crowded place. Atleast they could hire more workers to attend their customers. Overall, felt that it's highly over rated.

Excellent veg food. Great ambiance and service. Highly recommended place. The service was quick and efficient and all dishes that we ordered were great. Definitely worth a try in Pondi

Surguru is one of the best restaurants in Pondicherry. It's vegetarian too.

The menu is huge and all the food we tried were tasty and the quantity was sufficient.

The staff were friendly. Ambience was great. AC facility. Wait time was very less even though the place was full at the lunch hour we visited.

We tried butter naan, kulcha, veg kadai, veg noodles, watermelon juice and sweet lime soda. Great taste.

Had a very nice and delicious lunch here.
Food was great and yummy.
We had South Indian and North Indian thali both was delicious.
Bit crowded most of the time.

Well this is one of the best vegetarian restaurants in Pondicherry. I just liked the food here. They serve authentic South Indian dishes here.

We were staying in an airbnb apartment just near the restaurant and we almost had food here everyday. We also had ordered delivery from the restaurant.

They serve authentic Dosa and idlis. We had a variety of dosa like podi Dosa, rava dosa, ghee roast dosa, uttappams.

They also served some of the North Indian dishes like Paneer Butter Masala, Butter Rotis and also they had Indian Chinese food like gobi Manchurian , fried rice, chili paneer. The paratha were very nicely cooked and delicious. The food served was delicious. Also the service was prompt

Opted for breakfast. Nice restaurant. Options for breakfast (veg ) are very good. Atmosphere, service and food... All are nice.