Surya Hospital
Scheme, Kanpur - Lucknow Rd, near Vishal Megamart, Sector I, LDA Colony, Lucknow, Uttar Pradesh 226012, India
3.8
71 reviews
8 comments
QWW8+3J Lucknow, Uttar Pradesh, India
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The front staff is highly unprofessional and rude and this has been going on from a long period of time.( As is indicated in other reviews as well from time to time).
I guess it's high time that the hospital management should inculcate manners in their front desk employees and train them properly about the manners on how to deal with the patients who are visiting to see the doctor.
Any person who is visiting in a hospital carries a main purpose of consulting with the doctor and not get humiliated and thrashed upon by the support staff.
I've shared my complaint in written form with the management, i hope necessary actions would be taken against the staff responsible for such humiliation and behaviour.
PS: Let me be clear about the doctor, he is one of the most behaved and well qualified humble person, it is only the front desk staff which needs to be instructed about the attitude and manner they carry which is brutal, hostile and unprofessional.
One star is only for the behaviour of the staff otherwise the doctor should be rated 5 stars and beyond.
Thanks and regards.