They've charged extra ammount for room rent. They don't allow food from outside and it's way more costly than usual if you order from hotel restaurant. Otherwise room was clean and luxurious. Service is good.
Neena soni1 year ago
They take booking from oyo and make my trips etc and on arrival at hotel they refuse to give you room at discounted prize. And on weekends They increase rooms prize according to thier will. Selling packed drinks 50℅ more then mrp. They do not keep sanitisation measures, bed sheets were dirty having oil spots and on 2nd day of stay resecptionist refused to get clean our room. After insisting for 1 to 2 hour they change bedsheets n clear bins. It was worst experience. I would never suggest any one to go there.
Shahid Akhtar1 year ago
I have booked this hotel using Oyo app for the 4 days.
Pros 1. Prime location 2. Food taste is good.
Cons 1. Once I had checked in the hotel they were asking for extra amount. Reason was Oyo price was low as per there expectations, so they needed more amount extra 1134.
2. Wifi wasn't working most of the time. And internet speed was slow too.
3. When I had booked the hotel that time breakfast was complementary and amount was added 440 for the 4 days. Next day when I asked for the breakfast they were said they will not Provide and will charge extra for this.
4. The checkout day, I have asked them to provide the receipt, which amount they have taken while checking. they have denied to give it.
5. Unprofessional and rude behaviour of the staffs(Receptionist), Like we can give any reason to not give you the room like you have not submitted RTPCR report etc.
6. Food price is too high and Don't know where the 5% GST charges comes from the bill.
Madhumita Chakraborty1 year ago
Room was cleaned & good. But Receptionist one person taking is very loudly & rude . Recipients not give me booking payment any bill. She ask me we provide 1 room and dont give any money recip or bill. And she waiting long time for room. All Hotels parking charges are free but this hotel take parking charges 150 rupees... its totally payment procedure is illegal. This hotel take parking charges very high & no give me any money recip. Otherwise room is good.
Navin1 year ago
It's situated in a society. The hotel is near to Bidhannagar station near PNB mod in salt lake sect-1.The rooms are neat and clean. But the food here is expensive they have to think on this. Otherwise it is value for money.
Barshan Bhakat1 year ago
They take more Rs 50 as my booking amount show 1250 but they deny to give room in Rs 1250 as they told their room rent 1300, i asking for bill for that extra Rs 50 but they directly deny. Room is OK not so spacious, bed sheet and pillow cover is dirty asking for change but they could not bother about it. Reception guy not so professional have no experience how to handle more than one customer at a time. Bathroom is sexy but flash and jet spray not working. I took dinner , it over expensive but tasty and healthy.
ARYA DATTA2 years ago
First of all the location itself is excellent, poshe and calm. The staff behaviour was very polite and humble. Rooms were big, nice, cozy and clean. Complimentary toiletries and drinking water are provided in the room. Overall it was a lovely experience. I would highly recommend this place for couples stay.
Rishabh NTripathi2 years ago
It was really nice to stay with you ....varu peaceful environment. The place where you can get 100% privacy. The staff is helpful & polite . Not only one time stay but more than one , when I use to go Kolkata always it was my stay .. thanku for your services.
They don't allow food from outside and it's way more costly than usual if you order from hotel restaurant.
Otherwise room was clean and luxurious. Service is good.
Pros
1. Prime location
2. Food taste is good.
Cons
1. Once I had checked in the hotel they were asking for extra amount. Reason was Oyo price was low as per there expectations, so they needed more amount extra 1134.
2. Wifi wasn't working most of the time. And internet speed was slow too.
3. When I had booked the hotel that time breakfast was complementary and amount was added 440 for the 4 days. Next day when I asked for the breakfast they were said they will not Provide and will charge extra for this.
4. The checkout day, I have asked them to provide the receipt, which amount they have taken while checking. they have denied to give it.
5. Unprofessional and rude behaviour of the staffs(Receptionist), Like we can give any reason to not give you the room like you have not submitted RTPCR report etc.
6. Food price is too high and Don't know where the 5% GST charges comes from the bill.