Stayed here for a 12 hour layover due to a cancelled flight and so glad we did. Very close to airport and staff was warm and helpful even at 3 am. There is a small bath tub along with shower and a temperature controlled swimming pool (didn't use). Breakfast spread was very good and make to order Egg Benedict was very well done. Sound from airport was minimal in our room and was not a problem for us.
ARTHI ALWAR1 year ago
on 26th October 22, we were invited for dinner at the restaurant. The food was delicious, but what impressed me was the staff at the restaurant. They were charming, my aunt quite an elderly person was feeling very cold, so the team swiftly went in and got her a shawl and made her feel comfortable, the service was very friendly and in a very supportive manner. It was delightful to witness such service for regular people who visit their Hotel. I am floored by their courtesy. Hats off to the team.
Praveen1 year ago
Though the property is old, its well maintained. Extremely courteous and helpful staff. The food is sooo yum. The ambience is amazing , as expected. We ordered in room dining as well as went for the buffet. And the food is sooo soooo good. We had some issues very late in the night and they rectified it promptly. I went with my family and all of us including the kids had an amazing time at Trident Chennai. This is our go to place whenever we visit chennai next. Highly recommend this property. Thank you so much Team Trident Chennai for the amazing time we had at your property
Sumit Sharma1 year ago
Old but nicely managed 5 star hotel near Chennai airport. Opted a premier room at 2nd floor which was so spacious and elegant. Mattress could have been better but overall a good room. They have a great restaurant called cinnamon that serves select dishes which are of top class quality and taste. Amazing experience here.
Sharley Aitchison1 year ago
Staff are exceptionally kind and gracious. I enjoyed every staff member so much! Nothing was a problem. Thank you Trident staff. You are amazing. 5 stars for their care. Hotel is older style and because airport hotel, guests arriving all night. Sadly the rooms are not sound proof so we were woken from repeated slamming doors and loud neighbours who seem to think we want to share their loud hallway conversations at 11pm! We don’t. So it was fellow guests and rooms not being soundproof that made this far from a 5 star experience. We enjoyed yoga in the gym, swam in the pool, tried the steam room, and really loved this! Again staff wonderful and helpful. Little touches need improvement: Fruit not fresh in gym (apples soft and powdery) nor was water with lemon not fresh or sparkly. Tea and coffee in rooms very poor selection and very dated. Tiny milk pots only. Please have refillable water throughout hotel to encourage minimizing plastic bottles. We ate outside at local restaurant down the road so that we didn’t have to be around the fellow guests who think they are so important and are so rude to the hotel staff. It upset us how self important and rude and demanding the guests are towards the hotel staff! Would not stay again mainly because we needed a good sleep and were all packed into noisy rooms with street noise on top of the noisy guests.
Asad Dhunna1 year ago
Old world hotel and you really feel it. We were given a twin room instead of a double, and told that it was not possible to change unless we took a smoking room.
The room smelt of damp and was generally not great. The breakfast was plentiful, but the cooked meal took ages to arrive - we thought they forgot.
I’m sure there are better airport hotels nearby if you need a short rest. If you choose this one, then be prepared to visit 1992.
Narendar kashib1 year ago
A wonderful place that makes you feel welcomed by the staff who endeavor to make every moment of one's stay memorable. That wondrous experience of feeling special and pampered makes one feel reluctant to check out. The delectable food in environs that cater to reach out to your unending desire to indulge in gourmandising needs a special mention.. Quintessentially an experience that screams value for your time and money
Vivek Raja2 years ago
Actually I went here for attending team meeting. Their meeting room was good and they allocated one person for that room their services was good and decent they explained everything calmly what we ask them. Their interiors are good and following the festival theme. Their buffet system is good why I told this they place the card name for dish with calories so we can track the calories and my favourite dish there's pepper chicken curry 😋
Hotel is older style and because airport hotel, guests arriving all night. Sadly the rooms are not sound proof so we were woken from repeated slamming doors and loud neighbours who seem to think we want to share their loud hallway conversations at 11pm! We don’t. So it was fellow guests and rooms not being soundproof that made this far from a 5 star experience.
We enjoyed yoga in the gym, swam in the pool, tried the steam room, and really loved this!
Again staff wonderful and helpful.
Little touches need improvement:
Fruit not fresh in gym (apples soft and powdery) nor was water with lemon not fresh or sparkly.
Tea and coffee in rooms very poor selection and very dated. Tiny milk pots only. Please have refillable water throughout hotel to encourage minimizing plastic bottles.
We ate outside at local restaurant down the road so that we didn’t have to be around the fellow guests who think they are so important and are so rude to the hotel staff. It upset us how self important and rude and demanding the guests are towards the hotel staff! Would not stay again mainly because we needed a good sleep and were all packed into noisy rooms with street noise on top of the noisy guests.
The room smelt of damp and was generally not great. The breakfast was plentiful, but the cooked meal took ages to arrive - we thought they forgot.
I’m sure there are better airport hotels nearby if you need a short rest. If you choose this one, then be prepared to visit 1992.