I was satisfied with their services and maintenance. All was quite smooth and hassle free. Room was having an ample space and it was cleaned too. In complimentary WiFi breakfast and coffee was provided by them. since we reached there by our own car so didn't know the proximity from any taxi/bus stand but it is close to the flyover of NH 45, but still it was bit confusing as we had to took various service roads to reach the place.
Abnas
I have stayed there couple of times with my Family. It is a pretty decent Hotel with good ambience. It is a good place for an overnight stay, but not commendable on quality of food. Service is quite good. As it is just beside the highway, it is time saving for people like me who stay overnight and travel during day.
MADHIYARASU KALIYANNAN
Classic and deluxe rooms are available. I booked by OYO app. So I have an option to book for 11 hours stay. Classic rooms are equipped with TV, fan, water facilities. Classic rooms can accommodate 2 adults with 1 child. Cars have to be parked at Ponmalai service road side space only. Parking space is small can accommodate 2 cars maximum. Rest rooms and bed sheets are clean. Service is good. Food is not served here. But hotels are available near to this place. Can be seen easily from car when you drive here on Ponmalai service road. Rooms are available from RS.1960 for 24 hours stay. Kids play area not available.
Mohamed
Pleasant room to stay for 2 persons in a Deluxe room. Maintenance was really good. The breakfast was fine with 2 idlys, 1 dhosa and a bowl of pongal which was served. Few issues were some of the lights which wasn't working in the Room No.101 which I stayed and the other issue was regarding the T.V signal in some channels which were a bit weak at times. Overall I'm satisfied staying here. Thank You.
Arun Haldar
One night i stayed in this hotel, when i went switch off the bedight, i got an electric shock from the body of the light and the switch. So Be careful when you go there!
They provide the room exact 12.00 pm, they behaviour is too good and polite, they will provide breakfast, lunch, dinner but you have to pay for that. And Their services is good and the behaviour of the staff is also good. Its is well cleaned. Good place to stay..I am satisfied through their services..
ARUN
Remort not working irrespective Staffs No mineral drinking water water
People who travel often know that hotel service isn't always as seamless as they've grown to expect. Furthermore, people who do travel a lot tend to notice some things that regular customers maybe wouldn't. Hotels that do everything in their power to prevent common problems from occurring have a better chance of retaining their customers and keep an undamaged reputation. It's vital for hoteliers to know how to deal with every situation and train their staff to be up to the task if any of the problems occur. Here's our list of common issues that hotel guests encounter when staying at a hotel. bags. They open a drawer and find someone else's shoes inside. This scenario isn't fiction, it happens all the time because cleaners forget to check everything and the things from previous guests may remain in the room. Another example is when there are unwanted surprises in the form of rats or even bats in the room. It's vital that you understand how bad this can look for you, .
Remort not working irrespective Staffs No mineral drinking water water
Imagine a guest arriving at a hotel, tired from a long trip, only wishing to take a long, hot shower. And to his surprise - there's no hot water! A guest like this is going to be ringing reception in anger demanding the problem to be solved immediately. This type of issue can really ruin the day for your guests and you can be sure that they won't be coming back next year. In case the issue is with that room only, offer the guest a transfer to another room and do try to apologize to them by doing something nice for them. A bottle of Champaign or a free massage in the spa would be nice.
Ayush Singhal1 year ago
1. Bedsheets were very dirty 2. You won't get the parking if ~3 cars are already starting 3. Manager and receptionist are very rude 4. Booked 2 rooms for 4 people, they allowed only 1 person in a room for other person they extorted money from me. After extortion they denied breakfast for 2 people
Avoid booking this hotel even if this is your last option
Afrah Marzi1 year ago
Worst experience ever. Service is absolute worst here, no respect to the customers.
Few issues were some of the lights which wasn't working in the Room No.101 which I stayed and the other issue was regarding the T.V signal in some channels which were a bit weak at times. Overall I'm satisfied staying here. Thank You.
They provide the room exact 12.00 pm, they behaviour is too good and polite, they will provide breakfast, lunch, dinner but you have to pay for that.
And Their services is good and the behaviour of the staff is also good. Its is well cleaned. Good place to stay..I am satisfied through their services..
irrespective Staffs
No mineral drinking water water
People who travel often know that hotel service isn't always as seamless as they've grown to expect. Furthermore, people who do travel a lot tend to notice some things that regular customers maybe wouldn't. Hotels that do everything in their power to prevent common problems from occurring have a better chance of retaining their customers and keep an undamaged reputation. It's vital for hoteliers to know how to deal with every situation and train their staff to be up to the task if any of the problems occur. Here's our list of common issues that hotel guests encounter when staying at a hotel.
bags. They open a drawer and find someone else's shoes inside. This scenario isn't fiction, it happens all the time because cleaners forget to check everything and the things from previous guests may remain in the room. Another example is when there are unwanted surprises in the form of rats or even bats in the room. It's vital that you understand how bad this can look for you, .
Remort not working
irrespective Staffs
No mineral drinking water water
Imagine a guest arriving at a hotel, tired from a long trip, only wishing to take a long, hot shower. And to his surprise - there's no hot water! A guest like this is going to be ringing reception in anger demanding the problem to be solved immediately. This type of issue can really ruin the day for your guests and you can be sure that they won't be coming back next year. In case the issue is with that room only, offer the guest a transfer to another room and do try to apologize to them by doing something nice for them. A bottle of Champaign or a free massage in the spa would be nice.
2. You won't get the parking if ~3 cars are already starting
3. Manager and receptionist are very rude
4. Booked 2 rooms for 4 people, they allowed only 1 person in a room for other person they extorted money from me. After extortion they denied breakfast for 2 people
Avoid booking this hotel even if this is your last option