The food was exquisite, mouth watering, and earth shattering. We came late for lunch (4:30 p.m) because of prior activities during the day. Despite the fact that the restaurant was closed during this time, they made extensive accommodations. The head chef personally came to us and allowed us to eat at the restaurant. Our family has many dietary restrictions, but the chef and waiter were very understanding and responsive. The Gobi 65 was especially good! The restaurant was very clean, modern and comfortable. I highly recommend this restaurant to anyone in the area.
Senthil Raja1 year ago
Had a wonderful stay with family. The rooms were clean and spacious with all controls through a tab. Good food. Courteous and helpful staffs. We used the gym and in-house spa and it was good. Swimming pool was under maintenance (29.7.2022). Property is situated in one of the busiest roads in Pondy.
Namita Kapaley1 year ago
Well located in centre, close to all tourist attractions and notable food places. Stayed here for 3 nights - comfortable stay, rooms were excellent. Breakfast buffet spread was decent with plenty of options and tasty, with quality ingredients. A la carte lunch on our first day of stay wasn’t great. Too slow service, food was average. Staff is helpful, room service and housekeeping is quick and attentive. Size of rooms is surprisingly large and good use of smart devices for curtain and lighting. Recommend a stay here when in Pondicherry!
Ajith S1 year ago
Absolutely stunning property just outside of the French quarter. We chose this over properties along the white town for the covered parking it offers. Hospitality was warm right through out 2 nights stay and the rooms, lobby, elevators, restaurants and common area were spotless clean. Buffet breakfast, lunch and dinner never disappointed us. We will stay here again for sure.
Riju Kurian1 year ago
I had an extended stay at this Hotel for 5 days and the place was top notch in all aspects. Right from the security to the concierge everything was well managed. Very well laid out restaurant, their in-house bar 'Bike n Barrel' the cake shop etc.
Being at right in the heart of the city, I was expecting some chaos. However I was proved wrong on all counts. I booked a Club room and was good enough for a family of 4 to stay. The rooms were clean and laundry replaced every single day. Good breakfast spread with the staff always eager to help. Their restaurant and in-room dining was simply amazing. Had a chance to meet the chef who turned out to be an enthusiastic gentleman.
There was never a single instance I could recall where I wasnt greeted without a smile. The staff is well trained in what is it to be customer centric and attention to detail is impeccable.
Would I go again ? Yes simply loved the place and the ambience. Great team, excellent and impeccable service. Kudos to the team at The Residency Towers.
Prasanna M S1 year ago
I was quite sceptical about the hotel at the time of booking as it right on a very busy road.
Gladly we were pleasantly surprised with the stay at the hotel.
Firstly, I had called the hotel reservations desk as the prices were high on other sites. The staff was very courteous in interaction and helped me with a proper room for my stay. They gave a good deal as well even though the booking was done just a couple of days before the travel.
They have valet parking and make it very easy on arrival. Check in was smooth as well.
On arrival it was very nice to see that the extra bed was already arranged. The rooms were clean and kids fancied the iPad control of the room features 😀.
We opted for in room service on both nights and the food was awesome.
They even provided a small gift snack box for Diwali.
Kids also enjoyed the billiards table play. Gym was quite nice as well. We were able to burn some calories on the treadmill 😂.
The buffet breakfast was also very good. The ambience at restaurant and overall hotel was a very pleasant experience.
Definitely a hotel i would recommend for others.
Solomon1 year ago
The property is excellent with luxury amenities. All the room controls are enabled by I pad. Staffs are more courteous. Only thing which disappointed me Is restaurant service. Food taste was good and with lots of variety. The property is situated in prime market location so you can go for shopping and can have good street foods also. I request management to scrutinise the restaurant staff with good coordination. Not all staffs only few. This kind of hotels are good for children hangout. Nice one
Honeyshankhy 212 years ago
Even after paying 40k INR for 2 days complementary breakfast was not given for all... everyone will not get to know to select the option while booking. Once we have booked the room breakfast should be Complementary for all or there should not be complimentary breakfast. It doesn't justify the word complimentary when it says we have to book it. Other than this, rooms were clean staff was friendly and kind.
Being at right in the heart of the city, I was expecting some chaos. However I was proved wrong on all counts.
I booked a Club room and was good enough for a family of 4 to stay. The rooms were clean and laundry replaced every single day.
Good breakfast spread with the staff always eager to help.
Their restaurant and in-room dining was simply amazing. Had a chance to meet the chef who turned out to be an enthusiastic gentleman.
There was never a single instance I could recall where I wasnt greeted without a smile. The staff is well trained in what is it to be customer centric and attention to detail is impeccable.
Would I go again ? Yes simply loved the place and the ambience.
Great team, excellent and impeccable service. Kudos to the team at The Residency Towers.
Gladly we were pleasantly surprised with the stay at the hotel.
Firstly, I had called the hotel reservations desk as the prices were high on other sites. The staff was very courteous in interaction and helped me with a proper room for my stay. They gave a good deal as well even though the booking was done just a couple of days before the travel.
They have valet parking and make it very easy on arrival. Check in was smooth as well.
On arrival it was very nice to see that the extra bed was already arranged. The rooms were clean and kids fancied the iPad control of the room features 😀.
We opted for in room service on both nights and the food was awesome.
They even provided a small gift snack box for Diwali.
Kids also enjoyed the billiards table play. Gym was quite nice as well. We were able to burn some calories on the treadmill 😂.
The buffet breakfast was also very good. The ambience at restaurant and overall hotel was a very pleasant experience.
Definitely a hotel i would recommend for others.
This kind of hotels are good for children hangout. Nice one