Hotel MBC Citadel Nashik - Book Rooms @ 12% Off on Hotel Website. (Near SULA, Trimbakeshwar and MIDC)

Stayed at the hotel for two nights and it was great value for money...

The hotel has a commendable culture with the staff being exceptionally sensitive to the guests' interests. Had interaction with the kitchen's 'captain' Shri Pawar, who was very diligent; we had a small concern regarding a dish which he handled so maturely and satisfactorily that we were left impressed. The whole service staff in the restaurant (including Vinay, who served us dinner once) were remarkably polite and efficient... Finally Prateek at the front desk was both warm and professional and very hospitable. Would strongly recommend it...

Though the rooms were small, still very clean and polished. The bed sheets were ready to slip in and comfy beds removed our all day travel tiredness. The bathrooms were squeaky clean and the toiletries were good. Staff was friendly enough and greeted us. Our Breakfast was complimentary which was fresh and tastes good. Spread was less but still we managed to get our tummies filled.

Overall the experience was good. Worth the money

Rooms are very clean, service is prompt. I enjoyed staying here. Everything was seamless. Vinayak contacted me to confirm my booking and he was great and he helped me solve all my queries. He is fantastic.

The only complaint is the service in the dining area and choice of food. It's good and there isn't anything terrible about the breakfast buffet but the food choices, the cleanliness of the chairs, the service of the serving staff needs fixing

The room was very small and the hotel staff were also not welcoming. It felt very weird. On another note, the quality of things present in the room and bathroom was good. The restaurant is also good.

I had a really great experience with MBC Citadel.
Appreciable and polite staff.
Booking - Their official website has many offers as compared to other booking platforms.
We booked Deluxe queen room with breakfast.
Refer attached video.

Restaurant - Their staff is very cooperative.
We were celebrating my husbands birthday there and within short notice they arranged some flowers and decorated the table.
Really sweet of them.
Breakfast buffet had lots of options available. Staff actively serves hot omlette and toast if required.

We had a really nice experience.

Staff should be more trained (specially in dine and breakfast) how to communicate and understand the need of guest and twin occupancy room as well as beds are too small (even if you are 5 7')

Very nice and tidy rooms. I've opted for deluxe ones and it's was very compact room. The staffs were very polite and supportive. There are much options in breakfast however whatever options was available it was nice.

Hotel ambiance is good. Rooms are somewhat small but ok. Only problem is in the morning no sufficient hot water hor bath shower. Only shower option is available.