OYO 79591 Flagship Hotel Shivalay

A fabulous hotel with fantastic staff who make your stay absolutely wonderful. The staff are always on hand to help with any needs and are extremely friendly and attentive. They make you feel special.

From check in to check out, the service was smooth. We had some noise issues on the first night and this was immediately resolved the following day with a change of room. No fuss at all and they were also generous to offer us an upgrade, which I was very surprised and pleased about. They took great detail in making sure we had a pleasant stay and even down to being personally spoken to by the manager of the hotel.

The hotel has great ambience, beautiful decor, and ample facilities, all perfectly looked after with great pride and love.

This is not a 3 star hotel. But this is a bloody 3rd class hotel.. Which I can't even tolerate.. Poor service. Bad receptionist. Bad workers. Even train leaving beside from us which can't let us sleep. Location was overall nice .. But I'm regretting why I was here.. Worst hotel I had ever seen in my entire life.. I'd here experienced there worst quality one time.. But after that I had also visited second time there thinking that this time they'll improve.. But.. I was wrong.. This is a bloody cheap hotel.. I'll never take my feet to that path again🤮

Now this is a unique hotel which has budget rooms, that are peaceful. Once inside, you are in solitude in a quaint world surrounded by huge trees. It has a kitchen instead of a restaurant so you need to order your meals in time else the chef leaves. The food tastes homely. The reception is manned by a couple of mild mannered guys and there is one waiter but the service is reasonably quick. Just when I wanted to say that it is a resort for a pea nut price, I remembered one major issue. The place is at a walking distance from Railway station and the railway tracks go around this hotel at a few meters distance. Every time a train passes, your bed vibrates. Not to mention the noise of rumbling and honking. If you can put up with this, the place is awesome. The rooms are well furnished and spacious.

Poor rooms, small toilets and hell of train sound all over the night. And they added unnecessary stuff to our bill like tea and mineral water, over all its cheap hotel but you ll not b able to sleep because of the train sound.

room is not clean and hot water is not coming bathroom is not clean and only free Chanel is available

Too noisy because of railway station... Don't like it

Finding a room to stay in Gwalior was not easy since we had a car and almost every other oyo rooms we checked either were too costly or simply didn't have a parking area. Here we got the parking area and the staff and services were fine too, only make sure that the bathroom/toilet's tap, flush etc works fine. Apart from that, we didn't face any issues. Overall a good experience.

The quality of the room is low. Only one room is decent. The food and service is good. And we stayed there for high speed interent needed for a call. which was excellent.