HOTEL ONE UP
4669, Relief Rd, near Relief Cinema, Opposite Patthar Kuva Petrol Pump, Old City, Gheekanta, Bhadra, Ahmedabad, Gujarat 380001, India
4.1
780 reviews
8 comments
2HGM+JQ Ahmedabad, Gujarat, India
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in Ahmedabad. Just 6.7 km away from International Airport.
Food, co- operative staff, worth for money
I had to check in early, but apparently online booking via Agoda isn’t given a priority even though I’d paid for it. The guy at the counter literally told me to pay 500 extra because only the upgraded room was available, didn’t even ask if I was okay or if I wanted it. After declining, I was waiting because a room would be available in an hour, the MD apparently wants to speak to me because I didn’t call them directly an make a reservation, how is that relevant when I’ve already paid? Only vegetarian food options, sub par taste wise. No outsiders allowed. Also, don’t get in the Rick they call for you, they’ll charge an arm and leg for it.
There’s nothing “outstanding” per se, so do look at all budget options before finalising.
They don’t confirm your stay if you’re booking via an app that has advertised a cashback (confirmation of stay is required to credit the cashback), do consider that as well. I don’t expect luxury at this price point, but general amenities and hygiene yes, just because it’s not the most expensive room in the hotel doesn’t mean it needs to be disrespectful.
Edit: As per the hotel a detailed criticism implies a hidden malicious motive, I think most people reading reviews understand what they are. Yes an early check in was provided but 1. After I declined an upgrade, 2. Because a room was available, I’m pretty sure this is standard procedure in the hotel business and nothing out of the ordinary. As far as food goes, primary issue of going out of your way still remains. I’m pretty sure the pictures attached speak for the hygiene, don’t have to add anything there. I’m very open to platforms having two way reviews, a hotel getting this defensive has to be a major red flag, considering all I did was stay in the room, with no calls to the front desk or any demands, wonder how horrible a quiet and non-troublesome guest can be. It’s sad and low how they think an apparently small amount of money means one has to be okay with low standards thrown at them, PS amount was in 4 digits. When a business goes on about money in your face rather than accepting criticism, you should realise how difficult they’re going to be when an actual issue arises.
Hotel receptionist and the manager were very rude on each item. While doing the check out at 9:45am , we requested for 1 hour more, but they didn't allow and wanted us to pay ₹1000 extra for 1 more hour. Most of the rooms in that building are vacant. I could see only one family on that day. Now i realise why no one choose this hotel.
About the room and hotel:
Room size is adjustable. Don't expect too much. Bad smell in one of the room. Those who have kids, kindly beware, as the bathroom switch boards are broken and wires came out.
Some of the Lift button keys are not working. Our room was in 4th floor, we need to get down in 3rd floor and used steps. We already informed this to the manager, but they didn't give proper response at all.
Friends, those who are planning to visit, please think twice.