Very good hotel located at yagnik road. I loved this place. Everything was very good. Can be recommended to everyone. It serves delicious multi-cuisine food at moderate price around INR 400/500 per person but it's worth it. It's open 24/7 so you can get all the food dishes anytime. Yeah in terms of taste, service, ambience, money, hygiene it's one of the best hotel in the town. Staff is very humble and down to earth. So do check it, I am sure you won't regret.
Durgesh Jadeja1 year ago
Best location and one of the best luxury hotel in Rajkot.. restaurants that serve best Breakfast, Lunch and Dinner also Bakery that serves best cakes in the city.. 24hrs coffee shop and wine shop who got permit to drink in Gujarat can get temporary permit who is travelling from outside Gujarat and out of India.. Can be also best time to stop by while travelling and enjoy luxury of stay with comfort and good services with yummy food n snack served.
Vimal Bhatt1 year ago
First of all , i am writing this review after my third stay in this hotel within last one year. For a 4 star (they call it 5 star!?) hotel, there are some very dissatisfying observations. This time I stayed in a Club Deluxe room with my wife and expected this to be a very pleasant stay, To begin with, the check-in experience at reception is generally cold (exactly opposite of warm welcome which i expect in a star rated hotel). No customary help with my luggage from car to reception, reception to room or back into the car on check-out. I found that unusual for India – may they have already adopted the practice from US/Europe hotels!
The Club Deluxe room had wet patches on the walls – in the room as well as in bathroom too. One of the lights in the bathroom did not work either. Again i bet, it was owing to the recently concluded monsoon and it's after effects....Sample photographs attached… Besides, when i came back to my room after dinner, the room was filled with a strong smell of alcohol... I bet it's because of the central ac air flow which carried the smell from another room to mine..... So cheers 🥃🍺🍹🍸.
But the worsts shock was when I saw half-used , left-left over bottles of toiletry in in bathroom. It was a good collection of shampoo , shaving gel, ...after shave lotion, talcum powder, EDT Etc . But this is the only star rated hotel i have seen in the entire world , which offers 'left-over' half-used containers of toiletries ... I strongly suggest to the hotel – not offering these will boost your hotel’s repute. See attached photograph. I did expect much better experience from a 4 star hotel. May be the hotel management has redefined the meaning of customer. 😊 = कष्टमर = कष्ट से मरने वाला . Don’t intend to stay in this hotel again. 😊
Arun Sharma1 year ago
Overall stay was good and pleasant. Dusting my last visit some govt event was there so there was lot of rush and waiting time in serving. Rooms and property is well maintained and managed. Staff was good and polite. Food was also good.
Hiren Parekh1 year ago
Best Hotel in Rajkot and maintained quality since years. Quality of food and service when you book hall for any function is unbeatable. You can any time trust on their food quality and service on your special days. Nice wallet parking for four wheelers offered. However, for two Wheeler parking, you have to rely on Municipal corporation space outside Hotel. It's in the middle of the city and best choice for premium offerings and wide range of food choices.
Nikki Rai1 year ago
We stayed here for 2 nights. We were in a non smoking room, which had cigarette smell coming from the air con and when we complained they just sprayed air freshener. The air con wasn’t working properly either only stayed at 1 temperature which wasn’t cool enough. We requested for a new room, they said they don’t have any availability. The rooms were also outdated and needs to be decorated. The bathroom wasn’t cleaned properly, there was hair from previous guests or cleaners. Bedding was stained and marks on the walls. The crockery we were served in at room service was chipped and could easily cut your fingers. In my experience a 4* hotel would fix all of the above before the guests can see it! We enjoyed the food and the pool. Staff are moody… We stayed here for convenience, but will not be staying here again!
Nihar Chandarana1 year ago
The worst hotel ever to believe or trust. Guys please make sure you pay them after you use their services because once they receive the fund none of them are interested in giving services. After a continuous follow up of 2.5 months for refund for the money they have received they have just informed that we are no more going to look into this matter you directly have word with our (hotel's) bank. How professional this management can be called? Better to deal with precautions.
Parth Kansagra1 year ago
I had previously dined at this restaurant and had a great experience, but my recent visit was a major let down. The service was slow and unprofessional, with staff lacking attention to detail and seeming disinterested in providing a good experience for customers. This was a stark contrast to my previous visits, where the service was top-notch. Additionally, the food quality has also declined. This was especially disappointing given the restaurant's previously high standards and menu descriptions. Overall, I would not recommend this restaurant as it seems to have gone downhill and there are better options available in the area
Can be also best time to stop by while travelling and enjoy luxury of stay with comfort and good services with yummy food n snack served.
To begin with, the check-in experience at reception is generally cold (exactly opposite of warm welcome which i expect in a star rated hotel). No customary help with my luggage from car to reception, reception to room or back into the car on check-out. I found that unusual for India – may they have already adopted the practice from US/Europe hotels!
The Club Deluxe room had wet patches on the walls – in the room as well as in bathroom too. One of the lights in the bathroom did not work either. Again i bet, it was owing to the recently concluded monsoon and it's after effects....Sample photographs attached…
Besides, when i came back to my room after dinner, the room was filled with a strong smell of alcohol... I bet it's because of the central ac air flow which carried the smell from another room to mine..... So cheers 🥃🍺🍹🍸.
But the worsts shock was when I saw half-used , left-left over bottles of toiletry in in bathroom. It was a good collection of shampoo , shaving gel, ...after shave lotion, talcum powder, EDT Etc . But this is the only star rated hotel i have seen in the entire world , which offers 'left-over' half-used containers of toiletries ... I strongly suggest to the hotel – not offering these will boost your hotel’s repute. See attached photograph.
I did expect much better experience from a 4 star hotel. May be the hotel management has redefined the meaning of customer. 😊 = कष्टमर = कष्ट से मरने वाला . Don’t intend to stay in this hotel again. 😊
Rooms and property is well maintained and managed. Staff was good and polite. Food was also good.
The rooms were also outdated and needs to be decorated. The bathroom wasn’t cleaned properly, there was hair from previous guests or cleaners. Bedding was stained and marks on the walls.
The crockery we were served in at room service was chipped and could easily cut your fingers.
In my experience a 4* hotel would fix all of the above before the guests can see it!
We enjoyed the food and the pool. Staff are moody…
We stayed here for convenience, but will not be staying here again!