If you are in room number 411 , beware the bathroom locker can't work from inside. Thanks god that we were two persons in the room, else single one may get trapped in bathroom unknowingly. Service zero, coordination zero and no ventilation in the room.
No hot water, water suplly went off within 2 hrs of our stay.
Worst experience please don't think of entering in this hotel.
And don't get fooled by the profile pictures too.
Dhruvesh ajmeri1 year ago
Extremely unprofessional hotel. I was asked pay extra amount even full payment was done from oyo app. Hotel staff is very rude. I was asked to leave the hotel if i am not willing pay extra amount apart from oyo payment.
Umesh Gohil1 year ago
Please Remove this hotel on oyo app.Worst experience in my life.Worst ever hotel.Never book here.Very Bad area,bad location,Hotel room mismatch with oyo app photos.Dirty Room and Bathroom.No Ac working.If Couples are going it is not safe place.
Canute Rodrigues1 year ago
One of the worst hotel to stay in surat.. As the person on reception charged us more than what was shown to us online app... As we were couple and reached late night.. So had to take it.... No clean room... No amenties are there which are mentioned online.... I would prefer to spend my night on train station other than staying here... Very unsecured place
Madhav Maheshwari1 year ago
Showing pictures of other property and when you reach there they demand more money to confirm the booking. Their room are very dirty, toilet seats and basin are broken.
Anand Vaij1 year ago
First time I booked hotel on OYO and had very bad experience for hotel Royal inn Surat. Shown good property while booking and while staying it is very wrost property. I will never book from you.
MRIDUL1 year ago
very bad experience of this hotel staff is so rudly i not recommended this hotel to any one room and washroom is so dirty washroom is so smelly
Zainab Bhopal Wala2 years ago
There is no Proper service, nor ventilation in room and neither there is any coordination between owner n staff. We reached at 2 am n till 3am they didnt give us any room. We pay online n when we reached there is no empty room. Bathroom are too small. And lack of hygiene
No hot water, water suplly went off within 2 hrs of our stay.
Worst experience please don't think of entering in this hotel.
And don't get fooled by the profile pictures too.
Shown good property while booking and while staying it is very wrost property.
I will never book from you.