Great hotel but even better service. Has a lot of dinning options and your rooms come with plenty of bottled water and room amenities. Breakfast buffet was outstanding as well.
Only down point is that they did not changed or refilled the shampoo/shower kit on the second night.
Overall, it is an excellent hotel and I truly recommend if staying in Delhi.
Gowthaman Thangavel1 year ago
My family and I recently stayed at this hotel for 2 days, and I must say that our experience was nothing short of exceptional. From the moment we arrived, we were greeted with warm and friendly hospitality that made us feel right at home.
Our room was immaculate and had all the amenities we needed for a comfortable stay. The beds were cozy and inviting, and the bathroom was spacious and spotlessly clean. The room also had a beautiful view of the surrounding area, which added to the overall experience.
The hotel's staff were all extremely helpful and accommodating, and went above and beyond to make our stay as enjoyable as possible. They were always available to answer any questions we had and provided us with valuable recommendations for local attractions and restaurants.
The hotel's facilities were also top-notch. The pool and fitness center were both well-maintained and provided us with plenty of opportunities to relax and unwind during our stay.
Overall, I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay in the area. The exceptional hospitality, beautiful accommodations, and great facilities make it the perfect choice for families, couples, or anyone looking for a memorable stay. Thank you to the hotel staff for making our stay so enjoyable!
Tejasvi nanda1 year ago
The Leela Palace Delhi hotel is a luxurious and elegant property located in the heart of Delhi. The hotel boasts of exceptional hospitality, impeccable service, and a range of top-notch amenities that cater to the needs of discerning travelers.
The rooms and suites are spacious, well-appointed, and exquisitely designed, offering a comfortable and relaxing stay. The dining options are exceptional, featuring some of the finest restaurants in the city serving a variety of cuisines. The hotel also has a well-equipped fitness center, a spa, and a beautiful swimming pool, offering guests an opportunity to relax and rejuvenate.
The staff at the hotel is courteous, professional, and always ready to assist guests with any requirements. The hotel's location is convenient for business and leisure travelers, with many popular tourist attractions and business districts located within close proximity.
Overall, the Leela Palace Delhi hotel is an excellent choice for those seeking a luxurious stay in Delhi. Its exceptional service, elegant decor, and top-notch amenities make it a top contender among the city's best hotels.
My Movies1 year ago
Quality of Food: Customers expect the food to be of high quality and prepared fresh. The presentation of the food should also be aesthetically pleasing.
Timeliness: Customers expect their food to be delivered in a timely manner, preferably within 30 minutes of placing their order.
Customer Service: Customers expect friendly and attentive service from room service staff. They should be knowledgeable about the menu and able to make recommendations based on dietary restrictions and preferences.
Accuracy of Orders: Customers expect their orders to be accurate and complete. Room service staff should double-check orders before delivering them to ensure that everything is correct.
Availability and Variety: Customers expect room service to be available 24/7 and to offer a variety of options to cater to different tastes and dietary needs.
Overall, a good room service experience should provide customers with high-quality food, timely delivery, attentive customer service, accurate orders, and a diverse menu.
Salman prince2 years ago
This hotel is a luxury hotel that truly lives up to its name. Elegant architecture and lavish decor transport guests to a royal world at the Leela Palace New Delhi. Each room is spacious and equipped with all the modern amenities you might need. Excellent service is provided by an attentive and gracious staff. In addition to its excellent location, the hotel is within easy reach of many of the city's top attractions. In terms of luxury and regal accommodation in Delhi, it is an outstanding choice for anyone interested in an unforgettable experience.
Sathya priyanga2 years ago
The accommodations were spotless and really comfy, and the service was exceptional. They went above and beyond to ensure we had a pleasant visit. I would suggest this hotel to anybody staying in the downtown area. Staff is kind and helpful. The rooms are well designed and really comfy. The quality of sleep was exceptional. We arrived at the hotel really early, and I did not like to wait. Hence, this was a major bonus. The service was also amazing.
Anoop singh2 years ago
The Leela Palace New Delhi is a luxurious and opulent hotel that truly lives up to its name as a "modern palace." The property is grand and impressive, with beautiful architecture and lavish decor that transport you to a royal world. The rooms are spacious and well-appointed, featuring all the modern amenities one could ask for. The service is impeccable and the staff is attentive and gracious. The hotel's location is also prime, situated in the heart of the city with easy access to many of Delhi's top attractions. Overall, The Leela Palace New Delhi offers an unforgettable experience in the Capital city, I would highly recommend it to anyone looking for a luxurious and regal stay in Delhi.
Raguvaran NT2 years ago
This is awesome place to stay. Excellent hotel. Great service. The room was very spacious, clean and had the amenities we needed breakfast was delicious and with many choices. Staffs are very friendly. I stayed this Leela palace at 4 days very lovable place if once again I come to Mumbai I ll stay here. Thank you so much for Leela palace for providing a nice Experience.😊😊😊
Only down point is that they did not changed or refilled the shampoo/shower kit on the second night.
Overall, it is an excellent hotel and I truly recommend if staying in Delhi.
Our room was immaculate and had all the amenities we needed for a comfortable stay. The beds were cozy and inviting, and the bathroom was spacious and spotlessly clean. The room also had a beautiful view of the surrounding area, which added to the overall experience.
The hotel's staff were all extremely helpful and accommodating, and went above and beyond to make our stay as enjoyable as possible. They were always available to answer any questions we had and provided us with valuable recommendations for local attractions and restaurants.
The hotel's facilities were also top-notch. The pool and fitness center were both well-maintained and provided us with plenty of opportunities to relax and unwind during our stay.
Overall, I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay in the area. The exceptional hospitality, beautiful accommodations, and great facilities make it the perfect choice for families, couples, or anyone looking for a memorable stay. Thank you to the hotel staff for making our stay so enjoyable!
The rooms and suites are spacious, well-appointed, and exquisitely designed, offering a comfortable and relaxing stay. The dining options are exceptional, featuring some of the finest restaurants in the city serving a variety of cuisines. The hotel also has a well-equipped fitness center, a spa, and a beautiful swimming pool, offering guests an opportunity to relax and rejuvenate.
The staff at the hotel is courteous, professional, and always ready to assist guests with any requirements. The hotel's location is convenient for business and leisure travelers, with many popular tourist attractions and business districts located within close proximity.
Overall, the Leela Palace Delhi hotel is an excellent choice for those seeking a luxurious stay in Delhi. Its exceptional service, elegant decor, and top-notch amenities make it a top contender among the city's best hotels.
Timeliness: Customers expect their food to be delivered in a timely manner, preferably within 30 minutes of placing their order.
Customer Service: Customers expect friendly and attentive service from room service staff. They should be knowledgeable about the menu and able to make recommendations based on dietary restrictions and preferences.
Accuracy of Orders: Customers expect their orders to be accurate and complete. Room service staff should double-check orders before delivering them to ensure that everything is correct.
Availability and Variety: Customers expect room service to be available 24/7 and to offer a variety of options to cater to different tastes and dietary needs.
Overall, a good room service experience should provide customers with high-quality food, timely delivery, attentive customer service, accurate orders, and a diverse menu.