Gravityy Motors
fire station, 1 Abhay Apts Link Rd, Linking rd, near Don Bosco school, opp. Borivali, Borivali West, Mumbai, Maharashtra 400092, India
3.6
196 reviews
8 comments
6RHR+QF Mumbai, Maharashtra, India
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Monday: Close
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: 9–20
Tuesday: 9–20
Wedneasday: 9–20
Thursday: 9–20
Friday: 9–20
Saturday: 9–20
Sunday: 9–20
Sold an accidental car under false pretences. They have showed behaviour of being cheaters and fraud from the day we picked up the car from their lot. Great pre-sales service(obviously) but terrible post-sales service.
Mr. Sunny very clearly, in front of a witness said that a spare key will be provided and then later said that there was no such promise made. He clearly considers the customer to be stupid and seems to be quite delusional himself.
The car was purchased between Jan-Mar of 2021 and had pending fines/challans on it which were brought to notice by us. Mr. Sunny and Mr. Armaan were informed about the same and had promised upon delivery that the pending fines will be cleared upon transfer of registration. But to no surprise, it has been over a year and the fines are still not clear and the case is under pre-litigation. Even now when they were informed about the same, Mr. Armaan had the audacity to very casually say “Just Rs. 1400” and Mr. Sunny delayed the payment of the mere Rs.1400 for over 3 days. After finally losing our patience(after over a year), when we confronted them they denied making any promises of paying the due fines.
P.S. We had to call them 10 times over the period of 3 days(this is with reference to the part where Mr. Sunny sales “100 calls” because he and his entire team is not competent enough to receive a customer’s call, or call back or to respond with a “I’m busy” message.) to get a very rude response from them saying that “the fine is not theirs and we should pay it” just because he felt “insulted”.
Also, one observation while uploading this review is that Mr. Sunny has the time to upload a promotional post on google “8 hours ago” but does not have the time to receive calls from his customers.
REGARDS.