Axis Bank Branch

Lousy staff at times who don't care customers. If they can pass the buck they will. No approach to customers to get their problem resolved. Just sit back and relax or try to hunt them away with excuses.

#Staff is very Polite and kind in their behaviour, but Manager called Shabana over there has very bad in her behaviour to handle customer and has attitude in her tone of voice and shout on customer's as if she's the owner of the Bank and feels simply trouble to accept deposit cheque and think it's a waste of time...Her attitude not appreciated at all. Need a change.

The staff is very approachable and helpful. I have always received prompt and courteous service. The manager Shabnam has always provided exceptional service and professional investment advise.

DO NOT USE THIS BANK. THEY ARE UNBELIEVABLY INEFFICIENT AND THEY DON'T CARE ABOUT THEIR CUSTOMERS AT ALL. I SENT Rs30,000 FROM THE UK TO AN ACCOUNT AT THIS BRANCH ON 16 DECEMBER AND I PAID AXIX'S FEE OF Rs1190 FOR IT TO ARRIVE IN 2 DAYS. TODAY IS 4 JANUARY AND THE MONEY HAS STILL NOT BEEN CREDITED - AND THE MANAGER JUST KEEPS TELLING US TO 'WAIT'!! THE MONEY IS NEEDED IN GOA FOR URGENT MEDICAL TREATMENT - WHICH HAS TO BE DELAYED BECAUSE OF THESE LOST FUNDS. AXIS JUST DON'T CARE! I DON'T UNDERSTAND HOW BANK STAFF CAN KEEP THEIR POSITIONS WHEN THEY CAN'T DO THEIR JOBS! TRULY DISGRACEFUL.
TODAY IS 11 JANUARY AND WE ARE STILL WAITING FOR A RESPONSE FROM THE MANAGER. THE AXIS FEE FOR THE FUNDS TO ARRIVE IN TWO DAYS IS Rs1190. TRANSFERWISE CHARGE Rs 117 - AND THE TRANSFER IS IMMEDIATE - TAKES AROUND 13 SECONDS!!!! WHY WOULD ANYBODY EVER USE AXIS BANK?

The old lady at the customer service counter was so useless

Very bad customer service as a brand really not good service lady staff is very rude

Those ladies who sits at the front desk, were so useless when I was asking for instructions for opening my account. They letteraly sat like clowns and were very disrespectful to not answer the questions. I blasted them today. Every bank employee in this country thinks that they are doing the customers a favour instead of offering them good services with respect. DISGUSTING STAFF!

Very bad customer service as a brand !
No way of contacting them … and charge you for calls that don’t go through!!
I am disappointed! Won’t recommend for people putting in their hard earned money!