MakeMyTrip India Private Limited

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I had booked a room at twang 16/03/2022 Zambhala Hotel (arunachal) after reached the hotel they told us hotel has been completely booked, he guide us to go an alternative, mean time we called make mytrip they provided different hotel(cheep rooms - no water, heater, essential toiletries, not even cleaned properly) we highlighted this to make my trip they repeatedly told us we already provide alternate we can't do any thing. finally we didn't used the alternate,
after they called 20/3/2022 they can't do any thing for refund.
we face below struggled during our trip
- they ruin the entire trip (more than 5 hours we struggled with make my trip for alternates)
- they spoiled our vacation
- one of the bad/worst/cheep/poor customer care from make my trip
- I am not trust any third party service provider in future
- not even worth for one star (we request google has to provide ZERO STAR)

Hi team,
Unfortunately I have been trying to reach mmt and thsi is the last option I could resort.
I have booked my flights last year and it got cancelled one of your executive said I can rebook flight until 2021 dec. I have been trying to reach out for new booking and I couldn't. The worst customer care that doesn't address and only shares link which is so ann hshhsjsjjsjsj
I need help with my bookings and ho

Worst service. If the hotel denies check in u are left in the road. No support. No assistance. No shelter.. Sleep in the streets

Very wonderful customer service.

🙂 nice place

They should franchise ICICI logo
Khayal app ka