Thomas Cook

Had gone to the main visa processing branch in t nagar, but the visa consultant there does not even know how to treat or respect the customers. His attitude was really bad. Dint expect this from Thomas Cook

Reliable travel agency for foreign exchange. Had a couple of transactions and satisfied with the way they handle their clients. If they provided lower denominations of the currency, it can be more beneficial to the customers.

Good Response. Well Trained staff. In first floor Currency exchange was operated by Thomas Cook with good guidelines. I wish the Management of Thomas Cook and it's Team.

Vigna excellent service

Thank you Mr Vigna Narayanan for your professional and Excellent service. Highly Satisfied with your service.Thank you once again.

Hi
I booked my Family tour package of 9 members from Chennai to Kashmir on 24/12/2021
We were charged for Gandola ride First phase in Our package (₹700-750 per head nearly ₹6,500)
But when we reached there, they said some reason and we were not taken for the ride and told that your amount will be refunded since tickets not taken.
When we return back and ask for the refund amount to the agent here in Chennai T.Nagar branch there was a not a proper response and they asked me to mail to Thomas cook
I even mailed they say contact the agent
We trusted the company and traveled with them
I had no refund
No proper response from the agent
We trusted the company how do we refer others or we travel other places with this company?

Excellent customer service vigna

I’ve been there to book Hyderabad tour package , the package was so good and worthy and they’ve covered Hyderabad satisfactorily in 5 days .