Thomas Cook
SCF 51, First Floor, Sector 15, Faridabad, Haryana 121007, India
3.8
27 reviews
8 comments
98WF+38 Faridabad, Haryana, India
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Monday: 10–18
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–18
Sunday: Close
Tuesday: 10–18
Wedneasday: 10–18
Thursday: 10–18
Friday: 10–18
Saturday: 10–18
Sunday: Close
Few of us not flying from New Delhi who applied for visa themselves were fine. I trusted them for arranging visa for me, and after their urging, paid the whole amount before getting visa. Tour started and I was left stranded in New Delhi.
These people were very irresponsible, before payment, they assured me that getting visa was their responsibility, but went back on their words later on.
Mamta Arora ar sector -15, Faridabad branch stopped responding to my WhatsApp messages after the fiasco. Had to contact embassy myself and I only got a denied visa after the tour was halfway already.
But Mamta Arora denied any responsibility; others at Thomascook Delhi/Gurugram office just shrugged and said no refund is possible, and they are just visa facilitator. And since trip was cancelled at last moment, it's my fault and no refund can be given.