MTS Cab - Taxi Service in Dehradun | Chardham yatra | Dehradun to Delhi taxi | Dehradun airport taxi | Uttarakhand tour
Shop No - 2, Bhatt Complex, Kargi Road, Banjarawala chauk, near Durga Mata Mandir, Banjarawala, Dehradun, Uttarakhand 248001, India
4.8
520 reviews
8 comments
72HH+98 Dehradun, Uttarakhand, India
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No complaints 😃
The cars are well maintained and drive was very comfortable. Loved MTS cabs for the service will use there services again if we travel in Uttarakhand
I booked MTS cab by looking at the google review. I had to travel from my hometown Uttarkashi to Noida and my Pick-up was scheduled from Dehradun. I paid 2000 rupees in advance to the cab booking company through google pay. Next day we reached Dehradun using our own car and so far the driver called in advance and looked fine and came on time for pick-up. But the grass and experience is always greener on the other side. He came to the pick up point on time. I requested him to come to ISBT OBERAI Motors gate, as we were dropping our car for service and had heavy bag with 2 small kids. First of all he came from wrong side himself and instead of reversing the car drove the car in opposite direction and parked it also in wrong way. Now, he was worried about the Challan so started asking us to board the car quickly, we were already coming after having a 6 hours of travel so instead of a little bit of patience, he started getting anxious and started behaving badly. I understand he was worried about Challan but that is not an excuse to badly behave with the customers. Now the more interesting part was that out of the total 5-6 hours of travel time ⏲️ 5 hours he was talking on mobile phone without hands-free device that too on a highway 🛣. Very adventurous! One more shock after reaching the drop point in Noida, he asked for Rs 2000 💰. Even though I had paid the entire booking amount, not only his behavior was so pathetic but to my surprise he put me on phone with booking company guy Saleem bhai who also asked for money, which was already paid. After few checks and bad behavior session they realized that the amount was paid in full. How pathetic communication between driver and cab booking agency, and how ill mannered drivers!
Next time please educate your drivers a little bit, how to be a little bit well behaved and patience.
I'm ready to pay a little extra for awesome cabs and drivers.
Polite person & the best thing is that no need to worry about toll charges, Parking,etc. The package includes all. The trip is really cost effective.
Thanks again to Driver, Mr. Vicky.
Dehradun Airport -> Haridwar -> Rishikesh -> Mussoorie -> Dehradun Airport.
Good things first:
1. Car which was provided was in very good condition.
2. Journey was very comfortable as the driver had good skills.
3. Total cost for the travel was considerably good.
Things to improve / complaints:
1. Driver was very non Cooperative.
2. He didn't guide us on the travel.
3. He intentionally made us spend more time in some places so that he could skip covering other important places.
4. He never informed us the timings of the ticket counters until it was too late.
5. Even after calling him multiple times to pick us from certain places as it was difficult to walk for our parents, he refused by saying there was more traffic. But when we reached there we found no traffic.
6. He always carried a sad face in the entire journey.
7. With out using a portion of common sense he kept on calling me while we were checking in at the airport. Later he demanded me to pay the fine which was imposed on him.
These were few of his misconduct.
Please guide him and educate him properly so that other travellers would not experience the same fate.
8. Lastly, when I spoke to some one while booking the service, I was told we would be given 250 KMs per day to travel. But in the entire journey we just covered about 320 kms.
That was not the problem, but I was asked to pay 1000 rs extra When I requested to add Sarkunda Devi temple also to the itinerary which was just 35 km away.