Palato

Breakfast buffet :
There is a huge selection for the breakfast.
And for the pastry lovers lots to choose from. I thought the breakfast was extremely organized. Fast. Effective. You would not be waiting long for a table. I found the breakfast a little busy after 9am.

Unfortunately for me I found the Lunch/Dinner in this restaurant very, very average. There was no food that stood out. The lamb shank I found chewy. Too much fat surrounding the bone and not enough meat. Though the presentation was fantastic.

Best part for me was the pizza. The pizza was fresh, full of flavour, though the food didn’t live up to my expectations the staff Is incredible, kind, welcoming and friendly,

Also I want to point out the restaurant manager is quite impressive. Pankja. I feel his name deserves a mention as I have not seen a restaurant manager work as well as him in a very long time. Pankja is exceptional. I sat and observed his work ethic and he is extremely observant, sharp, quick and has great attention to detail, constantly delegating tasks in a quick professional form. Pankja himself (was doing 10 jobs at once) he was seen to be cleaning tables, checking back to tables and taking customers in at the entrance desk during busy periods while also listening to customer issues and ensuring the needs of all customers in the restaurant were catered for. I did not see any staff member loitering around not doing tasks. It is clear there is an amazing service by a team led by an outstanding manager. I hope this information could be passed on to Pankja to be given the recognitions he deserves. Very impressive. So for this I will give 4 stars.

It's a nice and big all day dining place with an Al fresco seating as well as indoor provision. Ambience is very nice and bright. The buffet layout and variety is just fine and I won't say it's the best. But the servers are always ready to make you happy by trying get dishes of your choice from the kitchen.

We had an excellent Asian Meal ( Ala Carte) specially curated by Chef Palash and his team. The food was superb. Totally loved the Chicken soup and Shitake mushroom dish.

Service is impeccable and overall we were quite happy with the food quality and taste.

The ambience is great, and so is the location. But that is about it. The food is seriously underwhelming. Very less variety, and nothing spectacular.
Also, the official website says, Rs. 2300 for 2, and charge 2300 for reach guest. You may go for the five star experience, but that is about it. Definitely not recommended for the food.

We stayed at the Taj Hotel and had breakfast twice at the Palato.
The breakfast at Palato was worse, dried-up croissants (probably days old), dosa bland, the chutneys (one cannot even taste what its made of - coconut or groundnuts??), worst coffee, pancakes partially cooked, everything was below average on taste but might have been good on hygiene.
We are frequent travelers, but this was the first time that we left hungry from a breakfast buffet. There was practically nothing that was satisfactory, (may be the boiled eggs, milk, cereals, etc... haha).
You can stay at the Taj, but go for food somewhere else.

Spent Rs11k for buffet dinner for 5 people. Spread was decent, not amazing for the money. Disappointed with the service. Staffed goofed up more than five times. This is when we didn’t even ask for table service. Word ‘Sorry’ wasn’t enough. I do not think that there was any manager on the staff in the restaurant. Only thing you could match with ITC dining is the price.

Great spread and truly yummy food, giving prominence to the Indian taste buds! Chefs Toophan and Rahul personally attend to all guests for feedback/requests.

We had our dinner and breakfast at this restaurant during our stay at the Hotel Taj and convention center and I must say everything was so near to perfect. Starting from the taste, the quantity, ambience and the service, everything was great. The prices are obviously on a higher side, being a 5 star hotel.

A special mention to Mr. Sohib and Mr. Tulsi who took care of us at the restaurant.
Keep up the good work👍🙏

Great ambience, service, food quality, everything that you can expect from Taj Hotel!