Barak Valley Express - The Train Restaurant
SH 39, Ghungoor, Masimpur, Silchar, Assam 788118, India
3.7
400 reviews
8 comments
QQ6W+JG Silchar, Assam, India
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Monday: 12–22
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–22
Tuesday: 12–22
Wedneasday: 12–22
Thursday: 12–22
Friday: 12–22
Saturday: 12–22
Sunday: 12–22
Firstly, restaurant does not know how to handle the reservation, there is a long queue outside waiting for their turn to come but restaurant has been taking booking on call as well. Logically priority should be given to one’s who have travelled down to the restaurant and waiting for a seat at the table.
Secondly there is even a long wait to place your order. Staff will come to your table after a long wait. And when the order is placed you even have to wait for another hour or more for your food.
Third, the table has train track in the centre, and logistically it’s too small to place all the food container if you are ordering too many items.
Also you can’t use the train track to place any of your food.
Last but not the least, owner of the restaurant or manager who was handling all the booking was not at all courteous to customer. I found him very unprofessional.
I was too excited to visit this place as I have heard about it a lot, but sorry to say very disappointed with the whole process from beginning to end.
Visited this place many times...... The food is amazing.......What i love about this place is that there is no compromise in terms of quality and quantity.....The service is good but can improve.....The train concept is very exciting and exhilarating.......
I am not a huge fan of the ambience......The lights are very dim ....... The menu has a variety of options to choose from..... I also love the presentation and it is budget friendly....