Rosewalk Healthcare - A unit of Rainbow Hospitals
N-88, Panchsheel Marg, Block N, Panchsheel Park North, Panchsheel Park, New Delhi, Delhi 110049, India
4.6
169 reviews
8 comments
G6V6+FP New Delhi, Delhi, India
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There Staff at Reception is highly untrained and are deficient of professionalism. I should avoid naming people and there behaviour here as it might jeopardise there job.
Their kitchen is slow and deficient of staff and even crockery.
There feedback system is really disappointing as nobody asked for it even after speaking to their unit head about it.
I should not only mention the bad parts here and also highlight few good things which we experienced.
There nursing staff is really good and professional. Rooms are clean and house keeping did good job throughout our time at Rosewalk. Visits by various doctors are really a great help in speedy recovery. In total their doctors are really good. Be it Gynaecologist Paediatrician, nutritionists, or Duty Doctor or lactation expert.
I believe this hospital started with good thinking but their management is really screwing it up.
A hospital which boasts of calling itself a ‘luxury’ hospital is nowhere close to even being called a mediocre tier-3 maternity hospital. They do not even know what exactly ‘luxury’ is. Leaving that aside the management has turned this money guzzler with highly inefficient and disrespectful admin staff a head wreck. They stoop down to call for money even for basics such as coffee sachets and milk powder. They will offer you the moon but when the time comes to deliver it, they become non-responsive.
You will keep on asking for mother food but without paying any heed they will keep on delaying it despite knowing that mother has to be ready for next baby feed.
Having said that, the doctors and the nursing staff are top notch and are extremely caring. They will go an extra mile to make you feel comfortable.
Three cheers for all the doctors and nurses here ! Wish the management and admin could even be 10% of doctors and nurses!