Domino's Pizza

Domino's Pizza has been told its website and app must be made fully accessible to blind people, after losing a legal case in the US.

It follows a complaint from a blind customer who said he first struggled to change toppings and then was unable to complete a pizza's purchase using the company's iPhone app.

The plaintiff's case was initially dismissed in 2017 but was successful on appeal.

It may now set a precedent for others.

Guillermo Robles began his legal action against the restaurant chain in 2016.

He highlighted that Apple's smartphones featured built-in screen-reading software to help their visually impaired owners use the internet.

However, the software relies on images and other visual elements within a website or app being tagged with text.

In Domino's case, Mr Robles said both the company's app and website lacked the labelling required for him to use its Pizza Builder facility or to complete an order.

In addition, he said, he was unable to make use of discount vouchers.

This, he argued, put the company in breach of the Americans With Disabilities Act of 1990, which says it is unlawful for businesses to deny individuals with disabilities access to their goods and services unless the effort involved places them under an "undue burden".

In 2017, a Pasadena federal court judge dismissed Mr Robles's claim on the grounds that the government had yet to issue regulations about what apps and websites had to do to be compliant with the law.

But a three-judge appeals panel reversed that decision on Monday , saying that the lack of specific rules did not mean that the food chain escaped its responsibility to provide "full and equal enjoyment" of its services to blind people.

In doing so, the judges sent the case back to the district court, which must now issue a fresh ruling based solely on whether the app adequately communicates its functions to blind users.

Worst pizza i have ever eaten. I will never suggest anyone to order Domino's specially in Muzaffarpur. Downtown in far better than domino's. The delivery boy and manager was also rude. They provided hand tossed instead of cheese Burst and said they cant help me with replacement. Even the garlic bread was not cooked properly. And Domino's support team is not replying

The worst place to dine in. Tables were not cleaned not even a single table. When asked them to clean they said "okay we will clean" and they never came.
They don't even give adequate amount of seasoning packets.

Service available here is very fast as compared to other outlets location - mithanpura near paani tanki.staffs are very well behaved must try at this place

I think this is perhaps the worst outlet in entire country, rarely they deliver pizza on time. When you complain, they will make silly excuses. Lacks professionalism. Services like their harm the reputation of entire Franchise. Of all the times I ordered pizza they delivered good pizza only like 1/10 times, rest either cold pizza, not baked properly, delivery guy will call too much.

It's good place but location is not well according to her brand and location is not based on a neat and clean area but yes it's service is good and her staff is also very well and all products of Domino's Pizza you get here and every facilities are available like dine in, take out, or get a delivery ever things available here.

Amazing service by chefs and staffs, the resturant had closed just few minutes back and it was midnight and me and my brother's were hungry. We knew they were exhausted but the chefs and staff understood our situation and happily made the most delicious pizza I ever had in Dominos.
A big shoutout to the great service these guys are providing and going above and beyond.
Thank you guys 🙏

Domino's Pizza in Plot No 116, Ground Floor & 1st Floor, Jaiswal Compound, MuzaffarpurDomino's Pizza in
Muzaffarpur. Pizza Outlets with Address, Contact Number, Photos,Maps. View Domino's Pizza, Muzaffarpur on Justdial. Located in Plot No 116, Ground Floor & 1st Floor, Jaiswal Compound, Domino's Pizza in Muzaffarpur is amongst the top picks of the locals to satiate cravings for mouth-watering pizzas. This restaurant specializes in serving a range of cheesy pizzas made with the goodness of hand-picked toppings. In operation since 2014, the locals have developed a liking for its pocket friendly and mouth-watering pizzas. The pizzas are generously sprinkled with a variety of toppings that make it a sheer delight to eat. This eatery's menu also includes sides like salads, burgers and sandwiches. This pizzeria occupies a favourable location at Plot No 116, Ground Floor & 1st Floor, Jaiswal Compound.its very good place and also so much tasty pizza is given in this restaurant.