Kotak Life Insurance
1st floor, Three petrol pump, Venus Tower, Lal Bahadur Shastri Marg, Naupada, Thane West, Thane, Maharashtra 400602, India
3.7
133 reviews
8 comments
5XR9+WW Thane, Maharashtra, India
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Monday: 9–18
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: Close
Tuesday: 9–18
Wedneasday: 9–18
Thursday: 9–18
Friday: 9–18
Saturday: 9–18
Sunday: Close
My policy no is 1789312 i have submitted all documents as it mature its already more than 1 month i haven't received my money in my account because every time your naupada branch customer care executive giving me wrong information now your call center executive telling me to give stop Payment form and your naupada branch customer care executive telling me no need to fill it dont come to branch i will do it.
both of them are confusing me i want my money as soon as possible
Regards,komal
1. Why are they keeping invalid form on their web site?
2. When they are communicating every month that ₹ so and so have been deposited in your account, why the form can not be enclosed in one communication two to three months ahead?
3. The clerk can see the contents of the two forms and decide on the spot whether the information required is same or not.
In these hard times stopping pension of a senior citizen for a stupid reason is not justifiable.
I highly condemn the “clerkish” attitude of the heartless employee of the company.