Chennai Dry Cleaners

I had difficulties with this dry cleaner firm. They took one cloth for dry-cleaning on a Thursday and told me that they will return it on a Monday evening anytime between 5:30 pm - 9 pm (it is even printed on their bill). I went there at the specified time. The shop was closed !. I had to travel out of Chennai the next day early morning and my family needed this dress soon. I called them, to see if there is any chance for them to deliver it at home. After some hesitation, they agreed to deliver it the next day 9 am. However, nobody showed up at 9 am. I called again (from outside Chennai) - and the lady there flatly refused that she even committed to 9 am and can come only in the afternoon. I said, it is fine, but argued that you should have told me these constraints because I need to ensure that someone is at home when you come to deliver it. But she didn't care and talked as if it is her right to decide on when to give it back. I did not mind the delay, but I do mind the attitude.

Finally after a lot of compelling and calling she delivered the dress at our home. And then the cloth came a nontrivial black stain - which looks like deliberately done by someone (of course, I am biased, but still it looks to be true). I am attaching a pic to indicate this. I did not want to call them back and ask them to redo it because the dress is required for tomorrow and I don't trust them anymore. It is important that the other customers know about it though. Hence posting here.

Trust me i generally don't post reviews but i had to do this
Worst dry cleaning service ever. wasted my money
Very bad experience.

Terrible service. I want to give zero stars but that doesn’t work. Disrespectful people and no sense of time commitments. Do yourself a favor and don’t use this place!

Tried CDC for the first time for laundry services. Prompt, professional and very good service. Ectremely happy to have found this dry cleaner and lsundry services.

Good service. Timely pickup and delivery done.

They are telling that they will deliver the clothes today, evening, noon, next day morning. But I am not getting the clothes. And it is said that nothing can be done to the clothes to recover it's original colour

The customer service was pathetic, I was first told I would be informed while in process if the stains on a saree cannot be removed or there is any damage to the saree. I was not informed about anything and upon delivery when I asked why has the stain not gone perhaps why was I not informed as promised, I was screamed at, spoke to pathetically and told to pay and leave.
They later called back to not pay but by then they had lost a customer forever. When you do not deliver on what's promised learn to apologise and own up not tell the customer to shut up and pay.

Never visiting again!

Honest service. Keep up delivery time. Good for out comers to Chennai.