HDFC ERGO General Insurance Company Limited

No.3 in Private General Insurance Companies

Just got to know that their payment gateway has got hacked. I had made an online payment yesterday and didn't receive the policy. Thought it was a normal delay. But today someone called and says casually that their payment system has been hacked and many customers have lost their money. It cannot get any crazier.

I have a Health policy. 5+ years old. No claims till date (thank God), in 2018 I paid a two year premium say around 57K and received my policy on time. When i am renewing now the policy amount got changed to 90000/= + Tax. the reason told was the policy got upgraded - which i havenot been intimated and not taken my consent to upgrade and no agreement to pay higher renewal premium amount. Just they updated the increased amount in the online channel and pushing me to pay the higher amount. highly unethical, unprofessional and UNLIKE HDFC Group. The policy is expiring on 17th DEc 2020. Dont know how HDFC will handle and support this. _ pl suggest some way out

I did one NCB extra payment against my car insurance and on the payment page it said transaction failed. Money got deducted from my account. I have sent several mails but getting no response from them. Beware and as far as possible next time onwards avoid them.

Poor service and staff behavior is very abausing
And un accptable

In customer care number all the time Tamil speaking persons are not available. Why?

If anyone looking Job in hdfc ergo on roll job you guys can join here great place to work with good salary as per hdfc standards
It's located in Guindy
Rr towers 2
5 min walkable distance from Guindy busstop

Its a public relation office. Well polite & good officials who solve every queries about policy related confusions.