Hotel Victoria

Since I was an Goibibo online booking customer I was olmost treated like an Untouchable. Staff's were extremely rude and arrogant in attitude. Almost on all cases I got a cold response from them. I at no given condition will ever recommend this hotel to ANYONE. I have a genuine appeal please don't waste your holiday with such a weird hotel. At first I got a room with transparent window with no curtains which means you'll have to bear the Sunlight with no choice the room is badly sunny throughout the day upon SPEAKING with the owner(a lady who never appeared on the Hotel even once) and Goibibo my room was changed. This new room was badly managed and there dangerous naked electricity wires hanging atleast on three places. The room directly opens on the Bed(third grade setup I have clicked photos of it to show). Moreover there was a carpenter throughout the day banging and making noise as he was preparing a new Bed(which means no sleep too at the day time). Overall not worth staying there are far more better hotels there please visit there. Even the beach is pretty much a distance from there atleast a 20mins walking that also from a short cut through a small sandy Jungle passage. Please take your decision your money your choice if you wish to waste.

Hotel is good. Location wise also not bad. Rooms are nice. Clean and air friendly. Food quality is nice. But not so much of variety. As we had gone in the Independence day weekend so we had to take their fixed menu items. Anything other than that was not available. Only problem was the room service. It was pathetic. Foods were not served in the room and for a cup of tea have to intimidate 2-3 times, so that it can be delivered in the room. Overall experience is OK but need to improve the quality and standard of room service a lot.

We stayed at AC deluxe room. Room was so cleaned and comfortable. You will get idea when you see photos.
We ordered all foods from their room service. I mean break fast , lunches and dinner. Foods was well cooked and healthy and tastiest. They took at about 20-30 minutes to serve our order. Price is reasonable. Service is like 3 star.
Overall I am very satisfied with their accommodation and service.

I spend 3 nights with my friends from June 08,2016 to June 11,2016. Actually i am little bit disappointed with services. Yes ...Room Service was not 24*7....Time 6am to 10:30 pm ....when i checked in Room was not cleaned properly....some maintenance problems was there...There was no room service menu card...when i call, they given me a A4 size xerox photocopy of Room Service Menu Card...which totally ridiculous... one more thing last day housekeeping doesn't come to clean my room. Evening time when i come to reception and said this problem then they send a housekeeper for cleaning!!! Which is really pathetic!!!! Food was good and Staff was really good.
Overall our stay was good. Little suggestion - Need to improve service , at least Housekeeping Service ....because room was so dirty. (Housekeeping Please check - Up of Fans, Backside of TV, Under the Bed, Up of the Curtains etc.)
Workers need to be professional !

Before check in- I called 10 times while no one pick the call. later a lady name Bidisha called me and gave us a fair price.
During check in- While we arrived a very sad looking staff let us in. although it was late but customer is a god for hotel ..so no welcoming experince.
Room- Good for 5 people as designated .. bed was comfortable. We were served with water bottles.Two soap and few shampoo packet but no towels, Shower was broken and rusted. NO MAINTAINENCE AT ALL. But when i went to ask for plate.. the attendant was sleeping, but thankfully he wake up for me and walked toward the kitchen utility are.. and what i saw was shocking.. so dirty & filth.. God knows how they clean wat hygeine standard they maintain.. the spoons were so dirty and even rusty. Horrible Experience. They never clean the roofs..as u open balcony door all you can see is Condoms, Napkins and all kind of things which you could hv ever imagined to see in ur life, lying on the their own hotel roofs !! why cant you keep your own hotel clean.
Checkout- No credit card machine. Seriously. no information when i called. Reception staffs hardly offer any help if they dnt have a service. they charge gst for water which is truely unfair.. 40rs bisleri they added extra 4 rs. tax. SERIOUSLY !!!! No ettiquetes no freindliness, reception is full of flies and so r the staffs..full of inexperince and far away from hospitality.
Its a never ever come back experience overall !!! Its not about quantity hotel is about quality.

Very good staff and room service. 150 people of our team stayed for a mega workshop and everything including the seminar room was fantastic.

after the renovation Hotel Room are pretty good. Food are also very good. and staffs are good. Sea beach are little far from the Hotel. Otherwise everything good.

Front line & House keeping is good . Food is fresh and properly Cooked . Quite close to the main seabeach .