/West Bengal/Hotel

Dolphin Hotel

Bakkhali Chourasta,Bhakkhali, Kolkata, West Bengal 743357, India

Dolphin Hotel
Hotel
3.1
479 reviews
8 comments
Orientation directions
H785+JJ Bakkhali, West Bengal, India
+91 76027 77558
hoteldolphin.in
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Anindya
the manager was extremely supportive. firstly a below average room was issued but when I raised a problem he came and upgrade my room to a fully deluxe room with upgrading my payment. food was really good and tasty. the only problem was the location of the hotel is a bit far from the beach, but toto or engine van's are easily available in cheap fare., although we enjoyed coming back from the beach walking at night.
Susanta Shaw
Susanta Shaw
This hotel is only good from the outside look. The bed in the rooms are very small in size, Toilets are not maintained properly. They offer you a menu card for lunch and dinner but 80% of the items are not available. I bought them chicken and told them to cook by specially mentioning not make the chicken curry much spicy as there are kids with me . But the food served by them was so spicy and oily that even the elders failed to relish it. Their chef has no idea how to cook properly. Our experience is very bad with this hotel.
Amit231 days ago
worse staying, Staff behavior worse, unhygienic food with spider net and insects,very hard and tiny bed,bathroom with broken shower, TV not working,ac not cooled the room at all in 2 days staying, nuisance, disturbing stuffs harassing at night beyond 12 am. food delivered after 2 hours of booking. dirty bed cover and towel etc.
Rupam2 years ago
Terrible service. breakfast delivered after 1.5 hrs. No lift, you may have to climb up to the 3rd/4th floor. The hotel is 3 Km away from the beach. I Got TV recharged after following up several times. Unclean bed sheet and pillow cover. Very limited breakfast options. Breakfast included means just a cup of tea or coffee and either bread butter/omlet or luchi sabji/dal. They called me up urgently from the beach, destroying my holiday evening, suspecting that the water tap is open in my locked room. When I came to the hotel and climbed 4 high floors to open the door in front of them, found no tap opened.
Amit Mondal
Amit Mondal2 years ago
Very bad behavior by manager. The hotel check out time is 1100hrs. The hotel staff offer that if we have lunch here then they are allow us to stay till evening 1600-1700hrs. But when we order for lunch the manager forced us to take non veg items. When we denied to take the manager asking for left the room & paid the extra charge after 1100hrs. The quality of the food are so pathetic. So please don't visit this hotel.
Sumana Hazra
Sumana Hazra2 years ago
Very bad experience. Rooms are not suitable according to room rate, bathroom is not cleaned. The Attendants are not well mannered. The male security guard used to check the bag of female guests.
Overall experience is very bad.
Kushal Biswas
Kushal Biswas2 years ago
Clean rooms . Very good hospitality . Staffs are helpful . But don't try there own food cause they are overrated. Otherwise the hotel is good for staying.
Rahul2 years ago
Very good experience. I would suggest people to book AC rooms even in winter cause they are way better than Non AC room for which I upgraded my booking during checkin. Hotel staffs are very polite and helpful.
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