Rosewood Apartment Hotel - Pantnagar

Good hotel but basic amenities are not being provided, lunch is not being provided by hotel.
Limited options are available for dinner.
Overall good but need quite improvement.

Very poor service, bathroom has multiple issues like leakage and non functional taps, outdated fittings. Rooms are so-so, bedsheets are not much cleaned. Needs more attention towards services. Foods are not up to mark. One has to wait for 10-20 minutes for serving of foods in dining hall.

1. No emergency support from front desk.
2. Morning breakfast options are very poor.
3. Gate entry in the community for every in and out too nonsense.
4. Security in the gate are very rude.
5. After several complaints on this no action from hotel management.
6. Highly not recommended for stay more than a day.

The room was very clean and spacious, The services were the best. Polite and humble staff.

Good place to stay!!
Service is good, rooms are clean and neat 👍

Ok Hotel. Food also good. Hotel allow Swiggy and Zomato. With kitchen.

The Rosewood Hotel, Rudrapur, looks quite good when you check-in. Rooms are very spacious, with adequate furniture, kitchenette and crockery etc. It is located inside a well guarded residential society. Location is very peaceful, calm and safe. The hotel has enough car parking space reserved for its customers.

However, after check-in, we noticed that the Rooms are not well maintained. Many of its equipments and fittings were not working properly. We stayed in the first week of January. It was peak winter season. But, the provided heater and the electricity line in the room gave continuos problem to us. They changed the heater, but the replaced heater was also faulty. Many times, their MCB got tripped due to overload. We have to call the reception of hotel many many times about the faulty heater, tripping of electricity in our room etc. At one time, there was no electricity in our room for 3 hours. Our first complete day was wasted in this exercise of complaining many times and getting the replacements and getting our electricity connection working..

Our stay was of two days. Ultimately, they changed our room. But we found out that in this new room, now, room telephone was not working. The handle of bathing mug in the toilet was broken. We have to call reception again several times to get such small things getting replaced. We have to compromise the convenience of calling reception from Room telephone because it could not be made functional.

The quality of toilets was not of good standard. Bathroom fittings are very out fashioned and of decades old design. It made it very difficult to use them.properly and conveniently.

The taste and quality of Breakfast in the hotel was good. But, buffet had very limited menu in comparison to other hotels of similar standard else where.

The overall staff behaviour was courteous.and they tried to hear our complaints very patiently and tried to rectify the problems with very limited resources at their disposal. Only the owners are responsible for all these problems.

It was right on the main strip of Split and walking distance from everything! the room was very clean and comfortable and the bathroom was modern and cleanThe rooms were simply beautiful. And host was very accommodating. You're close to the core of the City as well have an amazing view of the water. A great atmospher for any traveller.