Capital O Imperial Hotel

I reached there arround 2 pm . They provided me room that was smelling badly. Bathroom basin was chocked. I requested to change .they said wait for one hour. After several calls finally they changed the room. It took Around 5 hours.

Summary is that my overall experience at hotel was not good.
Hope that you will take feedback positively and try to improve.

One of the worst experience in hotel property. When i entered the property the owner of the property ask to leave the property as he cannot provide the property. The owner was not cooperative in give good room. He was only worried about his money and not about the guest. When I gave my introduction to him about my profession as advocate then he was convinced to provide me room. But the room was not proper, first room which was provided to me was in cigarette smoke fumes and unliving for the person like me who is purely non smoker non alcoholic and even having the fast for navratris. Then the issue of parking arouse, the manager of parking was pathetic in talking, he was like harsh and unmannered. I complained to owner but he had no such reaction to it. Unthinkable with such terrible accommodation. Terrible experience all over. Room was full of insects at night. All crakes in room in sides. Fan was not providing air. Toilet jet was not proper. Toliet Washer was in broken condition . Worst is the water quality. All yellow water. It was not hygienic. I wont recommend any one to stay there.

Very bad quality and insecure type of hotel..Staff is too arrogant and also charge illegal money from guests even after online paid booking. Loafers people keep sitting on floors of hotels and keep staring the female guests, Night stay is strongly not recommended.

Location: entrance is also tricky to find, is inside come complex..

I had booked this hotel and at check-in time Receptionist ask me to pay Rs 1500/- Extra. I told him that i had booked and paid full payment. He replied me that no sir, if you pay me Rs 1500/- extra per day basis. then only i will give you the room. Unless you can cancel your booking.I request to all please don't book this hotel imperial capital - O barriely because they take the room booking to bring customers at there and at time of check-in in the hotel they had trained there staff to demand Extra Rs 1500/- from the customers. If customer pay Extra Rs 1500/- then only give him/her room in the hotel. If not then send him back.

At price of 1500/- per day you can get better. Blankets were not very clean, toilet filthy. Room was nice though but not worth of 1500/- per day

worst hotel... there is no towel, no bucket, no mug, no water bottle, no kettle in room. and the behavior of receptionist is very bad they asked more money if you booked via oyo app at discounted price.. they don't provide room until u don't give extra money to them... i said do not stay here..worst hotel in bareily...👎👎

hotel is good near old bus station but TV not work food price is high over half good.

Hotel Imperial situated is nearly to bus stand and main market and also staff and Manager behavior is very good