Crystal Sarovar Premiere, Agra

Had to book with credit card only, check-in was smooth and easy.
The rooms were quite comfy and elegant.

Sadly, found a broken piece of glass on the room carpet and a long hair on the bedspread, the linen had a few stains, the tap of the wash basin had toothpaste stains.

The ambience was great, awesome buffet, the interior decorations at the reception area were all so attractive.

The place is very good. This place is always crowded, hence expect a slow checkin and room service like towels. The staff is quite friendly. Breakfast options are good and they do not differentiate between foreign tourists and Indian ones. That was refreshing. Food options are expensive. Lost of options around for good food

Absolutely loved our stay. Breakfast buffet was awesome and the rooftop bar and pool area is immaculate and beautiful. The staff were all so professional, helpful and friendly. The foyer is spotless and our room was so quiet and clean. The bed was so huge with white crisp sheets. Faultless and couldn't recommend it more

Great price and value for money space while you visit Agra.
Place is easily accessible and have got beautiful sight of the TAJ from rooms.
Have got necessary amenities for guests and local area around the Hotel has got everything one would need (restaurants, vehicle, hospital, pharmacy, markets specially sites to visit).

Kids/ play room needs real change to accommodate more then few kids, room also needs further additions of toys/ engagement activities.

Food and food options across Breakfast / lunch and Dinner are excellent... something is there for everyone to eat and enjoy thier stay.

Love 2 visit again.

My recent visit to agra was an excellent one. I stayed at the Cristal sarovar Hotel. Thu was a wonderful hotel to stay in agra. Cristal sarovar hotel in agra, India. This is a five-star hotel and comes with all the modern amenities. There are over luxurious suites. Rooms are both comfortable and elegant with full baths, sturdy and rustic wooden furniture. In addition, suites include an extra sitting room. The hotel has spacious parking where visitors could park their vehicle easy. Moreover, the entire hotel building has wireless high-speed Internet and it's free. So, the hotel always crowded with visitors and most of them are tourists from a different country. I really like it because the environment is warm and it offers a good service. There are lots of staff available round day and night.

We checked in for a two-plus-day family gathering. 24 persons, 12 rooms, from all over the place, including USA. Ages 9 to 92. Scored very high on full range of requirements - rooms in one wing, early check-in, wheelchair, concierge, room service, packed breakfast for early morning departures......
Rooftop pool well maintained and serviceable in Thanksgiving weekend.
They fired the Sky Grill for us, during off hours, on a single mention & prepped food at flash speed, in full public view.

Buffet at Lattice was gastronomic delight (in range of spread and flavors) throughout the stay; complete with special dietary requests and personal attention to all guests.
Best part was the efficient and courteous Staff: Doormen, bell hops, front desk, concierge, room guys, and especially the restaurant staff!
Rooms slightly cramped but everything else offsets it.
Parking is in dusty adjacent lot, with foot access to side entrance, a minor inconvenience.
Rapid urban sprawl has now blocked the view to Taj.
Their website sucks. Wonder how they can be so sloppy in this day and age. Guys, this is your premier marketing tool, your calling card. Wake-up.

It is a five star property and location wise excellent in Agra. It is good for family and business stay. Specially if you want to keep any business meet or marriage. They are having all amenities specially roof top bar and lounge. Service of staff is good. Ambience of hotel is excellent. Nearby lot of shopping options available.

Definitely not a 4 star hotel. The food was Definitely good but the rooms need to be remodeled badly...sink faucet was tarnished it was really nasty and water didnt drain properly as well. Trash can was tarnished also in the bathroom 1 small roll of toilet paper in the restroom. Carpet was filthy dirty. Could do a more cleaning from every corner of the room. Will not ever return again to this hotel when in Agra.