Royalton Hotel

Don't get fooled by the outer looks. Undoubtedly, the hotel is at a great location and it used be a well decorated hotel. But now
- extremely bad service, a simple food order either on the restaurant or on the room service is going to take around an hour
- we had to change the room, as the AC was not working
- almost all the bath fitting are either broken, or not working properly
- there is very less light on the room, you cannot use the large dressing mirror because of the improper light
- curtain slider is not working
- there was no bathroom door mat
- internet speed could have been better

There are also few positive things
+ The staffs are very supportive, they are trying their best to please the customer
+ Unlimited refill of Tea, Coffee and drinking water
+ Rooms are decorated with quality furniture (but they are not maintained at all)

Does the Google allow minus ratings? If so I would give - infinity stars to the hotel management. Despite of reminders to clean the room in the morning it was not cleaned till the evening for consecutive days.
These are the pics of evening when I came back to hotel in the evening. Ridiculous, disappointed.
Room quality is very poor
Service is very poor- even after a day , the room was not even cleaned at the evening
Limited variety of breakfast
Not recommended at all.
I mean it please don't book this hotel, u will surely get disappointed.

Hotel Rooms are good but flooring noise is there. Service is not so quick, Parking facility is below hotel is only for 5-6 vehicles and is very humid, no lift from parking.

Location is good, Breakfast is good. Bill desk staff is also good.

Poor service, the staff members were really rude to me & my family, the allocated rooms were dirty & the AC wasn't working. However, we complained the same & after half an hour a staff member from maintenance came to check out the problems he took few photos and was no action taken until we again complain in the reception downstairs.

When we reached the hotel, we requested drinking water the staff members asked us to request a waiter from the restaurant to provide us with water, but they could not provide us with a bottle of water. And they are refilling the water bottle that is provided to us initially in the room.

This is not the service we expected. I have booked two rooms for 3 nights a minimum service & good behavior is required.

Rooms are spacious.. shower area is too small in washroom.. Neat and clean.. Breakfast is best best with specially lots of veg options.. Quick checkin support at desk.. only issue their water support which was given in used water bottles.. they obliged it to replace.

"I recently stayed at the Royalton Hotel and I was thoroughly impressed with my experience. The hotel is located in an excellent location, within walking distance of many popular attractions and restaurants.

The staff was incredibly friendly and accommodating from the moment I arrived. They went out of their way to make sure that I had everything I needed and that my stay was comfortable.

The room was beautifully decorated and extremely comfortable. It was well-appointed with all the necessary amenities, including a comfortable bed and a spacious bathroom. The view from the room was also lovely, overlooking the city.

The hotel's facilities were also top-notch. The pool and fitness center were both well-maintained and provided a great way to relax after a busy day. The hotel's restaurant was also excellent, offering a wide variety of delicious food and drinks.

Overall, I had an amazing experience at the Royalton Hotel. The staff, room, and facilities were all excellent and I highly recommend this hotel to anyone looking for a luxurious and comfortable stay in the city."

Good place. There are a lot of floors with many rooms. The ground floor has a lounge type hotel. The rest of the floors has all the rooms. The top floor has a banquet hall. It is a spacious hall good for a seating of about 100 people. The lift is a bit slow.

Hotel Rooms are good but flooring noise is there. Service is not so quick, Parking facility is below hotel is only for 5-6 vehicles and is very humid, no lift from parking.

Location is good, Breakfast is good. Bill desk staff is also good.