Hotel Surabhi Grand

Surabhi Grand Restaurant is a pure veg restaurant and have both breakfast as well as lunch options. Food quality as well as taste is too good. Outside the restaurant you also have tea stall and juice stall.

We had breakfast and lunch at this restaurant. Location is main road to Gatkhesar Uppal Warangal Highway.
Food taste is good. Price also very reasonable and that expensive. Ambiance is good.
Guys, who travel in this road or area can try in this restaurant. Vehicle parking also available but not that specious. Service is not good enough.

Food is good and the service is Okay but limited parking is a little concerned.

We experienced poor customer service and they are not able to serve on time. Food Service boys and Chefs behaviour is not acceptable. No process or guidelines involved to serve on first come first serve. Need management attention else will lead to losing the trust further.

I have ordered rawa dosa and while ordering he said it will be delayed by 10mins as it has be roasted so I said it's ohkay and i waited for 25 mins and while in doubt went to the service counter nd asked what happened to my order surprisingly the counter people are so IRRESPONSIBLE BEHAVED nd asking me whether I have given a token nd they don't even remember my order Exists nd simply they said without any hesitation that please cancel the order as we are unable to provide due to high flow of customer so my suggestion is don't try this hotel sitting at outside lobby just walkin to the AC section as there will be a service person who will do the job

Worst Service at Food court and needs lot of management attention on chefs, service boys, cleanness, process improvement to avoid delays as it took more than 40 min to serve the order that to after multiple follow ups. Poor Service, Careless service boys. won’t visit again in future.

Meals quality is very good, yammy and affordable rates. Service of staff is also awesome 😎.
Best quality ⭐

Okayish for the price! Reception staff is friendly but they can do better !