Manager was also seen once during my three days stay.
Book room at your own risk.
They reshuffle my room two times in three days.
Bed and sofa was broken.
No food available.
They add extra amount of food in the bill. Please read carefully before paying.
Dangerous room if you have kids with you as there is staircase inside the room.
They is no mirror in the room.
Guys please enter this hotel at your own risk.
Bathroom is too small. One can't even bath comfortably in bathroom.
Abhishek Chakraborty1 year ago
Following would summarize the pain points that we had to experience as a guest to this so called "hotel".
1. No electricity since 6th October 2. No water since 6th evening 3. Broken bed 4. No hot water with damaged geaser 5. We had ordered food at around 6pm prior to two hours before arriving at the hotel on 3rd Oct however when we reached we were being told that the items ordered by us were not available and we had to grab at whatever was available causing a lot of issues to the entire family and the children and that too food was served after 11pm after having to wait for 3 hours 6. Incorrect food bill prepared on the day of check out (both copies before and after correction attached) 7. We had to change rooms even after doing advanced booking as the rooms weren't available and then when they shifted us to another room, we observed that the room including toilet wasn't cleaned properly and ongoing renovations caused a lot of issues. The rooms given to us were not children friendly as there were staircases inside the room from where one of the child fell down and got hurn on the last day.
From our overall experience, we would give this hotel a negative rating and wouldn't recommend this to anyone. We were a family of two with 6 people including two children staying with us in this hotel
Aryan Pradhan1 year ago
Nice hotel with beautiful view Food was Excellent very humble and Smart staff they give us nice Hospitality Big thanks to Miss Neha F/o Kind and provided 😊
Soumya Ranjan Rath1 year ago
Totally satisfied with the experience, the rooms were very clean, the balcony room was totally worth every penny, the staff were very helpful and the owner treated us as Their family. 6stars for the overall experience out of five stars.
SUDIPTA MONDAL1 year ago
Hotel achha hai... Room are clean and family-homely. Staffs are helping, particularly Miss Neha F/o and Miss Sneha F/o are excellent. Though foods are a bit costly comparing to other hotels'.
Rakesh Raj1 year ago
All services is good for tourists. Behaviour of all staff is awesome. Roshana and Vinita has take all efforts for help of tourists.u can go there if u go Gangtok.
Soban abdullah1 year ago
Rooms are small but good. Location is perfect, view from room is cool. Problems as followed. 1. Overpriced 2. Service is not good 3. Overpriced food with less quantity 4. Staff not listen properly. I went there with my family and including my grandmother who is nearly 75. I asked them to serve them food in room as she cannot go up and down but staff said no she had to come down else room charge will include. They have one common area for food where you can come and eat. I had to take food for my grandmother in room later and for collecting the plates back they are asking room service literally i had an argument with them and they include i dont know what kind of taxes in every food item. Scammers My visit was on 22nd to 23rd october 2022.
Aditya Singh1 year ago
Best Hotel to stay in Gangtok in affordable price. Good Staff behaviour & fast service.
Power cut whole night and no back up is there.
Geyser is not working.
Manager was also seen once during my three days stay.
Book room at your own risk.
They reshuffle my room two times in three days.
Bed and sofa was broken.
No food available.
They add extra amount of food in the bill. Please read carefully before paying.
Dangerous room if you have kids with you as there is staircase inside the room.
They is no mirror in the room.
Guys please enter this hotel at your own risk.
Bathroom is too small. One can't even bath comfortably in bathroom.
1. No electricity since 6th October
2. No water since 6th evening
3. Broken bed
4. No hot water with damaged geaser
5. We had ordered food at around 6pm prior to two hours before arriving at the hotel on 3rd Oct however when we reached we were being told that the items ordered by us were not available and we had to grab at whatever was available causing a lot of issues to the entire family and the children and that too food was served after 11pm after having to wait for 3 hours
6. Incorrect food bill prepared on the day of check out (both copies before and after correction attached)
7. We had to change rooms even after doing advanced booking as the rooms weren't available and then when they shifted us to another room, we observed that the room including toilet wasn't cleaned properly and ongoing renovations caused a lot of issues. The rooms given to us were not children friendly as there were staircases inside the room from where one of the child fell down and got hurn on the last day.
From our overall experience, we would give this hotel a negative rating and wouldn't recommend this to anyone. We were a family of two with 6 people including two children staying with us in this hotel
Food was Excellent very humble and Smart staff they give us nice
Hospitality
Big thanks to Miss Neha F/o
Kind and provided 😊
1. Overpriced
2. Service is not good
3. Overpriced food with less quantity
4. Staff not listen properly. I went there with my family and including my grandmother who is nearly 75. I asked them to serve them food in room as she cannot go up and down but staff said no she had to come down else room charge will include. They have one common area for food where you can come and eat. I had to take food for my grandmother in room later and for collecting the plates back they are asking room service literally i had an argument with them and they include i dont know what kind of taxes in every food item. Scammers
My visit was on 22nd to 23rd october 2022.
Good Staff behaviour & fast service.