OYO 1394 Ambassador Hotel

We planned to have get together of families in this hotel 🏨. The location of property is just near to the entrance of Jalandhar City . We prebooked our table through a call which was a hassle free process. The ambience of the hotel was awesome and refreshing. The staff here is very humble and listen to your needs carefully. The table provided was a bit separate and have privacy which was our utmost requirement. The food and snacks served were very delicious and tasty. There was ample parking space available. Digital payments accepted by the hotel. The property is wheelchair accessible. They do offer the discount on food billing depending upon the group size. The only thing they need to work upon is the entrance of hotel which was choked with rainy water. Overall it was a very good experience to have dinner 🥗🥣 party over here. Thanks 👍

Hi, being regular guest here since from last one year and.. being myself as a hotelier in senior position ,, found this place quite nice and friendly till date . But since last stay I face some terrible issue at room regarding pest controlling , all positive things change to negative . Bunch of mice revolving at midnight @ # 503 .. We need to shift room at middle of night(although FO helps a lot) , since we're planning to stay one more night as usual and ironically when we raised the issue to senior person sitting opposite front office during BREAKFAST @ ambassador,,got very cold response..
Moreover they didn't respond to guest feedback either positive or negative on social media,,as 10 months back also we put positive feedback , got no response ...sad

Neat and clean very quick service. Easily approachable best location. Fresh and tasty food.

Rooms are fine... But the service in every aspect was damn incomplete... It clearly looks staff is not trained properly... Especially Mr deepak from front desk is as rude as it can get... He talks and laughs and is having fun with his colleagues in front of guest.. That's very rude and when the guest was a little loud while talking he immediately very rudely ask guest to talk softly... Very unprofessional and needs a professional training... He's not meant to be on front desk... Housekeeping every time after cleaning room would leave incomplete things.. e. g. Less towel, no refill of tea coffee... Everytym we had to call again and again to complete the requirement in room... Overall this hot is out of our preference

Only rooms were fine other than that the service was disaster during breakfast buffet.
We had a voucher of 40% discount for 4 nights on FnB,which was only implemented for 2 days. Without informing us they changed it to 30%.
Front desk incharge Deepak needs to learn some hospitality manner.
Inder at front desk was good. Thanks
to GM who later intervened and sorted out. All in all most of the staff needs training again. This hotel is not my preference anymore.

Rooms are good. Location is also great but only negative side is they don't allow visitors. Which create issues for business travellers. For couple and solo it is best bt not suitable for business trips.

Very well maintained property . Well manored staff .Hygienic place

Service in the restaurant on lunch was very poor.
Breakfast experience was also bad, half items of menu was not available, they only answer sorry finished, nobody enjoyed breakfast , money wasted.