The location of the hotel took away most of the charm but once you are inside the hotel premises, it is all luxury. All new interiors and really tall lobby ceiling with huge chandeliers gives the real hotel feeling. The rooms are good with antique style tap fittings. Service is prompt and you.ll find someone assisting you always whenever needed, let it be in lobby, restaurant or anywhere else.
Ankit Jain1 year ago
I don't think any of these 4-5 star hotels deserve more rating than this as they charge humongous amounts but deliver very little. -Yes, the location is okay, property is not too old but everything else was ordinary about this hotel. -Food as well as the spread were just okay in their ground floor restaurant. You can find many restaurants nearby who do a better job than this one.
Will not be visiting again.
Rishikesh Joshi1 year ago
Their Buffet is amazing! They serve an amazingly delicious spread which makes you fall in love with food again. A variety of Salad, Asian Cuisine, India Cuisine and Continental Cuisine. I wished I had two tummies so I could eat it all. The deserts were great too! And to gulp it all down one good cup of coffee. Amazing experience. Must Visit.
Brezinava11 year ago
We decided to stay here with my wife and celebrate our anniversary. There is nothing to complain, everything was amazing, and I have to say, that it could not be better. Our room was super comfy with nice view to the golf yard, very comfortable bed and amazing bathroom with rain shower. Morning breakfast is fantastic, all stuff members were super friendly and very helpful. Massages are phenomenal in very nicely decorated rooms. The hotel itself is expensive, but you will get what you pay for. Highly recommended from my side to stay here :) Definitely the best hotel which I have ever been.
Tufail Ahmad1 year ago
One of the best in Pune...!!!
The service here is excellent. Though everyone is wearing a mask, you still can see the smile in the way each one interacts with you. The service is fast.
I had their breakfast and lunch buffet, the options, the quality of each item is the best!
The presentation of the buffet, the freshness of each item is mouth watering.
The dining area is spacious, with a very spacious and glamorous. The view is even more spectacular, with beautiful natural sunlight coming in.
Even their washrooms/restrooms/CR is spotless and well kept.
Can't wait for my next visit.
Rima Pancholi1 year ago
This review does not have to do with the property but for the service received when trying to clarify my booking.
I called the reservations and customer support line and was told 3 times that a manager would get back to me to help clarify my booking (whether 3 adults could comfortable stay in a double queen room - as would be typical at other Ritz properties). The manager has not called me back.
For a Marriott property and that too the Ritz (where I’ve stayed before on trips elsewhere), I expect far more in terms of service.
I’ve gone ahead an cancelled my booking and instead plan to stay at a Hyatt property.
Bhavna Shah1 year ago
Ritz Carlton Pune is the place where we stayed for 2 nights mainly because we were on a golf trip and this hotel is right opposite the Pune golf course. However, we were amazed right from the time we stepped in, by seeing the triple height lobby with huge chandeliers and exquisite interiors. The staff was very courteous, smiling and helpful. Their buffet breakfast ranges from variety of fresh juices and condiments to continental, oriental, South Indian and lot many cuisines. But the best part was to see many Gluten free, Jain and Vegan options. The rooms are luxurious with comfortable beds and spacious bath and dressing areas. Once we just mentioned to the floor housekeeping staff that their bath and hygiene products are very good and as a pleasant surprise we got a gift hamper of those products placed in our room. Thank you to the housekeeping team. Such a kind gesture! Our trip became really memorable and would highly recommend all to come here, get pampered and relax.
Nada Bennani1 year ago
It my family’s and my favourite hotel in all India (maybe in the whole world) of the same calibre. The staff is so friendly and the quality meets the expectations. Is a luxurious yet a peaceful chill environment. I highly recommend and thank everyone of the staff for serving us in each visit.
-Yes, the location is okay, property is not too old but everything else was ordinary about this hotel.
-Food as well as the spread were just okay in their ground floor restaurant. You can find many restaurants nearby who do a better job than this one.
Will not be visiting again.
They serve an amazingly delicious spread which makes you fall in love with food again.
A variety of Salad, Asian Cuisine, India Cuisine and Continental Cuisine. I wished I had two tummies so I could eat it all.
The deserts were great too!
And to gulp it all down one good cup of coffee. Amazing experience.
Must Visit.
The service here is excellent. Though everyone is wearing a mask, you still can see the smile in the way each one interacts with you. The service is fast.
I had their breakfast and lunch buffet, the options, the quality of each item is the best!
The presentation of the buffet, the freshness of each item is mouth watering.
The dining area is spacious, with a very spacious and glamorous. The view is even more spectacular, with beautiful natural sunlight coming in.
Even their washrooms/restrooms/CR is spotless and well kept.
Can't wait for my next visit.
I called the reservations and customer support line and was told 3 times that a manager would get back to me to help clarify my booking (whether 3 adults could comfortable stay in a double queen room - as would be typical at other Ritz properties). The manager has not called me back.
For a Marriott property and that too the Ritz (where I’ve stayed before on trips elsewhere), I expect far more in terms of service.
I’ve gone ahead an cancelled my booking and instead plan to stay at a Hyatt property.
However, we were amazed right from the time we stepped in, by seeing the triple height lobby with huge chandeliers and exquisite interiors.
The staff was very courteous, smiling and helpful.
Their buffet breakfast ranges from variety of fresh juices and condiments to continental, oriental, South Indian and lot many cuisines. But the best part was to see many Gluten free, Jain and Vegan options.
The rooms are luxurious with comfortable beds and spacious bath and dressing areas.
Once we just mentioned to the floor housekeeping staff that their bath and hygiene products are very good and as a pleasant surprise we got a gift hamper of those products placed in our room.
Thank you to the housekeeping team. Such a kind gesture!
Our trip became really memorable and would highly recommend all to come here, get pampered and relax.
The staff is so friendly and the quality meets the expectations.
Is a luxurious yet a peaceful chill environment. I highly recommend and thank everyone of the staff for serving us in each visit.