OYO 10507 Hotel Platinum
Plot No. 63, near Hotel Deepali Executive, Kamgar Chowk, Mayanagar Colony, N 2, Cidco, Aurangabad, Maharashtra 431003, India
3.5
211 reviews
8 comments
V9C8+RV Aurangabad, Maharashtra, India
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1. Staff - Pathetic. There were two managers at front desk. I felt like one was day manager and another one was night Manager. Had a little time with day manager but he seems to be nice. But the night manager, he is not at all suitable for his job. "Respect", I don't think he know this word & it's meaning. For everything I have to run and ask him. He was slim, tall and disrespectful.
2. He asked me to adjust the room service though I paid full deposit with proper procedure.
3. Food - was worst. They served it in aluminum foil and plates are dirty. Never felt the way it looks good. Bought from outside and taste was good.
4. No support from help desk.
5. No lift.
6. Narrow passage. Are you kidding me?
Please go into some proper hotel rather than this dummy hotel.
I arrived late at aurangabad , reached there by 1030 they said sir we have issue with your booking and we ended up contract with Oyo yesterday evening and if you want check-in , do cancel booking online and make cash payment.
it took approx an hour to sort out everything because of this delay I didn't get my dinner searched nearby for 1-1.5 hrs, I am pure vegetarian (don't eat in nonveg hotel).
sleep late, needed sleep for 5-6 hrs to drive 600km next day.
started at 7am instead of 5 am.
ruined my ride to home.
Stairway is a bit cramped and not well ventilated. However rooms are well equipped. TV, WiFi and hot water facilities available and work for real
However, the rating should not go above 3, because the room and bathroom are not cleaned and not maintained well. Any guest would get irritated.
I'd appreciate if it gets properly cleaned well before the check in time, not after guest's arrival.
Otherwise its location is good.