OYO 46995 Hotel Grand Plaza

I love to travel a lot, but what I love more is to spend less on my stay while travelling solo as I think one simply needs to park his body mostly during night when travelling. But when travelling with your family the same terms and conditions do not apply.

So, me and my mother went to Mumbai to meet my cousin and the property nearest to my cousin's place was OYO 46995 Hotel Grand Plaza. By the pics that have been uploaded in the website the place looked pretty decent to stay with the family tension free.

Booked the room through Booking.com got the timely confirmation about my booking from the property and Booking.com.

Reached the property on the said day post getting down at Dadar. Approached the property which is located within a residential property. Entry was not something great ok looking entry and more okay looking was the reception counter of the property.

My first scuffle happened right at the reception itself where the was time n time again stating sir please cancel your booking at Booking.com and make the pay,ent to the property directly. To which when I asked him the reason he said sir there is always a payment delay from Booking for which I insisted not to do so. Then before me and my mother could go to the room I thought of simply giving a prior look to the room coz somehow I smelled something fishy.

Boy oh boy I took the correct decision of checking the room as the smell was pathetic due to wall dampness, wall had a lipstick mark, linen was a bit dirty and so the side wall of the bed too. A typical room that fits the description of properties mostly associated with OYO as per most of my friends. So spoke to the manager to have the room changed where he was a bit hesitant but when my mother told me to look for a property else he somehow agreed to show another room to me which if not 100% as the last one but still somehow 40% similar. So we agreed to stay. In my booking it was mentioned that breakfast would be part of the package but the receptionist kept on denying it n number of times when finally a third party told him that the app does mention about the breakfast when he finally realised the fault. But it was good we didn't have our breakfast there as the pantry looked very shabby from the outside.

Went out to roam in the evening then came back to the property at 12am and went of to sleept when suddenly in the at around 2:30am our sleep was broken by verbal fights between the hotel employees which was damn loud. Somehow we tried to sleep again but it was the worst and the a very scary situation to happen in the night in a hotel.

Checked out the third day post spending horrible two nights at this property. The only consolation prize we had was perfect functional AC, TV and the room service ( the person was very humble n helpfull ).

My verdict for this property if one is coming with family. Horrible property, damp walls, ill maintained linen and untidy washroom.

OYO if you guys are looking at this review. You guys need to buckle up big time when it comes to doing a quality/health check-up of the properties under your. My review could have been much more worst but then I though this won't be simply looked by you but by masses too. Attaching pictures for your reference.

Using oyo I had booked it but the hotel manager didn't allow to check-in by saying that the price is higher than what you paid or showing online. Also there is a glitch in oyo, booking.com and hotel manager's machine booking made was for 3 adults but was showing only for 1.
I had spent more than 4 hours and didn't got any resolution for the same and was without check-in of hotel. I had drived 600km through the night and had to suffer this much. It was a torture and terrible exp. With oyo.

fraud hotel Grand plaza… dont waste time here … they shows low price for booking and confirm your booking … after you come for checking manager from that hotel decline your booking and wants more money for checking … be aware such fraud hotels … even service is too fraud and chip … Its not that type of hotel with value of cost !!

BE CAREFUL WHILE BOOKING FOR THIS HOTEL THROUGH WEBSITE. WHEN YOU REACH THE HOTEL THEY WILL SAY YOU HAVE TO PAY MORE, THEY CANNOT OFFER FOR THAT RATE. THEY WILL ASK FOR DOUBLE THE AMOUNT. I BOOKED THE ROOM THROUGH OYO BY PAYING THE FULL AMOUNT AND WHEN I REACHED THIS LODGE, THEY REFUSED TO GIVE THE ROOM. AND THEY SAID THEY CAN GIVE IF YOU PAY DOUBLE THE AMOUNT. THEY WILL GIVE SO MANY EXCUSES LIKE RUSH. SEASON. WEEKDAYS. WEEKENDS ETC.. IT IS NOT JUST ONE HOTEL DOES THIS TRICK. MANY HOTELS ASSOCIATED TO OYO DOES THIS. ACTUALLY THEY ARE UTILISING OYO TO ATTRACT THE CUSTOMERS TO THEIR HOTEL AND ONCE YOU REACH THERE THEY WILL ASK MORE MONEY. AS YOU HAVE NO OTHER OPTION YOU WILL HAVE TO PAY MORE. . SOME TIME OYO WILL ARRANGE ANOTHER ACCOMMODATION. THIS TIME I WAS LUCKY THEY ARRANGED ANOTHER ROOM THOUGH THE NEW HOTEL WAS ALMOST 10 KMS AWAY. SOME TIMES THE ACCOMMODATION TO WHICH THEY SHIFT YOU ALSO WILL NOT ACCOMMODATE YOU. MOST OF THE TIME YOU HAVE TO CANCEL THE ACCOMMODATION AND SEARCH YOUR OWN OR HAVE TO PAY THE HOTEL WHATEVER THEY DEMAND.

In this weather I came but they don’t accept price from booking and ask me for one night more then I have to pay for three nights. I have to book fast another place. It’s very bad and dirty cheap hotel but they want too much money. Never go there. And workers also so rude.

One of the worst hotel ever. I have paid half of the amount as they said to confirm the booking. When I reached there they canceled my booking on time saying there is no room available. Also they don't give me any refund. Full on dadagiri. Please save your money and don't book here.

I also faced similar issue .it's a big FRAUD that is going on. I booked the hotel through oyo app it showed low price. When I reached the hotel they said the price are different. They don't give booking according to oyo. Next time won't book using oyo.

Unhygienic room. With foul smell of bathroom inside the room too. Don’t go for this rooms. Even you will get good rooms with good condition by adding 500rs. No toiletries where provided. The bedsheets and towels given by them where not cleaned properly.