Clarks Inn Suites Gwalior

Definitely would not give you a sense of a 4 star property. The lobby is amazing with jazz giving you a great feel but the rooms are totally different. Totally cramped for space as though the lobby is from a different world than the rooms.
There's a wierd stink in each of the rooms. One did stink with the smell of cigarettes, one of the rooms had single cots provided for a couple.
The food at the restaurant could have been good.
Definitely not worth it for the price you pay up.
The only good thing is the location of the property.

A Warning for anyone who chooses this place to stay in the future: Poor time management, poor people management, on top of rude behaviour with a customer. One of the worst Hotel experiences of my life so far when I, along with my family, are asked to wait for 2 hours despite booking two suites well in advance at more than a reasonable price. After a long unnecssary debate and a long wait, I only get one semi cleaned room while having to wait another hour for the second room. Such pitiable hospitality has turned this trip into a rather tiring and a forgettable one.

Location - (5/5)The Clarks inn suites is located at Phool bagh, which in itself is a prime location of Gwalior. Mall, park, temple, showrooms, utility service centers, local market and eating joints are within 1-5km.
Service - Pros - staff is very friendly and polite e.g. Miss Akanksha and Mr Deepak who helped me to ensure my comfortable stay wrt room booking.
Cons - Taxy service has self induced delays. Please give prior notice of 30-40min.
Room service is not 24*7.
Restaurent - (4/5) boufet is provided during breakfast and dinner. Dessert section needs improvement. Taste is (5/5). Staff is very polite and helping.
Bar - (4/5) Closes at 11pm.
Swimming pool is very small and is generally booked for parties. So many a times we were not allowed to enter pool area.(1/5)
Gym is small but 24 hours open.(3/5)
Overall stay was very comfortable. Thanks for the womderful service.

Can book rooms confidently. Clean rooms and well maintained. Gave 4 points as the room we got was a bit small one. All together a very good hotel.

Nice location and pleasant stay, Nice food especially breakfast. Frontdesk team is very polite and friendly. Staff behavior is good and helpful and prompt on service. Overall enjoined the stay at Clark Inn.

Rooms & bathroom are pretty small for the price. No basement parking available. Food here is delicious. Subhashish was very polite and courteous. Staff here in general are helpful.

I really enjoyed staying at the Clarks inn suites Gwalior. I really appreciate the stay upgrading my room to an Executive one. It was a lovely experience, the staff were helpful and polite. The location is prime. Will go there again.

Excellent service by the staff. They provided everything we needed, rooms were a little small but clean and the toilets were good. Location was good as well!