OYO 2572 Hotel Galaxy Park
3rd floor, Meghdoot Tower, Hotel Galaxy Park, Sayaji Square, behind sayaji hotel, Vijay Nagar, Indore, Madhya Pradesh 452010, India
3.4
1 reviews
8 comments
PVXQ+RX Indore, Madhya Pradesh, India
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Do not expected any more. If you think about low budget with good hotel go there.
Where as other offline customers they follow different rule book
Unprofessional team, very bad ethics
Very bad experience
No bills
Asked for extra money
I tried contacting OYO executive regarding the issue, but in vein.
Furthermore the out of 2 lifts, one was working partially. In most of the time the hotel staff turn off the lift service and force you to take stairs. The intercom was working fine, but when I tried calling room service, no one picked up my call despite attempting several time.
Moreover, the situation of bathroom was pathetic. No soap and no hand wash was there. Dirty bucket and mug.
When asked about the non-functioning of wifi, and tv they gave lame excuse of some construction work going on, but the fact is they had took out batteries of the remotes, so that noone can use those.
Beds and pillows were not in good conditions and the room was not cleaned properly.
Indeed it deserves to be removed from OYO chain of hotels.
But what disappointed me is the OYO customer case. Despite many requests, I did not even get a call back regarding the issue. The chat bot is an useless feature. Nothing gets resolved from it.
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I booked a room with complimentary breakfast and lunck/dinner but when I checked in they said they don't provide anything complimentary, this is GOIBIBO'S mistake OYO will not responsible for this.
They don't know about this package, i pay for standard room with breakfast and lunch but they give me basic room which is so dirty. They cheated me. Staff is so unprofessional and drunk all the time. This OYO don't even deserve 1 star!
* No parking area even for two wheeler.
* Rooms, pillow, bedsheets and even bath towels are too dirty and unhygienic.
* All the good reviews for this hotel are given by friends and self.
If you wants reliable, hygiene, good time and don't want to waste your money, I personally recommended don't go OYO 2572 hotel galaxy park.