Hotel Anmol Era

1. Booked 2 AC rooms with breakfast package for 3 guests.2. Informed the property 1 day before about the arrival schedule.3. The property assured us to pickup from the railway station. For one guest arriving by air, no provision for pickup.4. When about to reach, informed that our stay is being changed to their another property Hotel Anmol Classic. We protested yet to no avail.5. At the railway station, an old car in bad shape was waiting with another unknown guest sharing the same car.6. The driver asked us to pay the parking charges.7. At the diverted property, Hotel Anmol Classic, welcome by a rude lady receptionist.8. The rooms were not prepared. We had to ask for the cleaning.9. There were no welcome n toiletry kits provided.10. Within an hour, we noticed few rats too sharing the same room. We informed the reception n house keeping. The had no idea how to control them. We asked them to either call the pest control people or provide us the mouse glue pads.11. After repeated requests, after 6 hours we could get the mouse glue pads. The staff didn't know how to use them. Had no idea about the bait putting. We arranged, trapped mouse n handed over to the hotel staff for the disposal.12. The lady receptionist misled about the breakfast provision. 13. The dining hall was full of house flies. Got abdominal infection due to the contamination. 14. On 12th morning, the buffet breakfast started after 8.30 am instead of 7.30. Our one guest couldn't have tea n left.15. The same lady receptionist called us to inform that the breakfast was complimentary only for one room guest n not for the second. That had to be paid. The other thing we rudely informed that we're not entitled for the buffet breakfast, but only for single item, like poha in the room. Ridiculous !16. We had to checkout on 13th May by 5 am, no question of attending the buffet breakfast.17. The hotel group is thus misleading the guests. They take the bookings in the name of Hotel Anmol Era & divert them to their another, less popular property Hotel Anmol Classic with extremely poor services.Recommend not to book any of their properties. If booked n they try to divert, cancel the booking.

Fabulous Experience! I spent a few days at this wonderful hotel! It had a good time and everyday comfort. The staff were so patient and kind and I so much appreciated that. I will definitely return!

If I hd option 0 I will surely give zero ....very disappointed ... blanket was very smelly ...Most important at this time hygiene was not maintained....food was ok ok but overall we r not satisfied with the service of Hotel ...never suggest anyone to visit there....

Location of the hotel is not good for travellers. There is no dedicated parking place for car. You have to park your car in front of other shops after they close and take out the car before shops open.
Secondly, I felt that they force room of their choice on you and they don’t allow the customers to make their own choices.
They don’t accept payment by debit or credit card, so you must keep your pockets or bank account loaded. Although the manager at the desk was very helpful and he tried to solve my problem regarding UPI / cash payment but still a good POS machine in working condition should be available at counter.
If you are visiting Jabalpur for business purpose then this hotel is good for staying but for tourists it doesn’t meet the expectations.

I stayed at this hotel one night to take the plane to Mumbai the next day. I paid 2000 INR (25$) for a room with a double bed. Room and bathroom quite small. There was no toilet paper and I don't understand why, I've asked for it several times. The air conditioning worked and the room service was a bit slow. The waiter is too arrogant to want to enter the room, and in addition demands the tip.

Neat and clean hotel ..... Awesome staff service.... It was a good experience

nice neat n clean room.
hotel location near to market and station.
staff also good.

Rooms were moderate in size. parking is not available. Service was decent.