Nani Hotels and Resorts

Not worth the damn price….
The stay was very poor and made us re think our decision multiple times…
We had asked for big rooms on call and they had agreed to provide it to us…
When we reached the place, the room provided was tiny with barely any space to walk at all….
They had added an extra bed for us and that just made things far worse..
A day later we found bed bugs and a lot of mosquitoes which were disgusting to experience….
The check in- check out procedure should be made more friendlier according to the customers choice…
The customer care and receptionist were barely helpful….
And finally to top it off, there was no complimentary food which u would receive in almost every hotel….
I would suggest the team to not be so negligent…
Thank you!

Poor housekeeping and mosquitoes and bed bugs seen inside room. Hotel should concentrate frequently treat the rooms with pesticides. The lady at the reception was not so pleasant to speak with customers, she needs to be trained. Checkout time to be flexible in regards to the customer request…overall experience was so trash/poor…

Rooms are fine
There is no in house resturant
On the pricier side
The management and service is very bad
As my father find it difficult to climb stairs, we had confirmed whether the hotel has lift
When we arrived only one of the two lifts were working
The one which was working also stopped working
The management is very poor
Not worth the price

Not worth for their tariff.
No intercomm phone. Zero service.
No restaurant except buffet breakfast. TV with only malayalam channels. Better to avoid for this tariff. Please save yourself from a bitter experience. Cant be considered as a 3 star property but one step above a typical lodge.

Advice pest control for this hotel .. 310 had lots of bed bugs specifically.. not safe for all! And less house keeping.

Toilet are not clean,rent is very high compare to other hotels in kollam ,reception staff attitudes are not good.

Room quality and service is too good they give you royal experience.
Near to kollam railway station to reach there.

Oh please ask around in other hotels if you don't know what 24 hour check in means. And you are telling me that I liked the room after seeing it? Is that why we didn't even care to return to the reception and went straight back after seeing the room? And irrespective of having an attitude y'all lie as well. And for your kind information, with an amazing view we have found a fantastic stay within Kollam, and we have made 3 days booking as well. Their rooms are in a rate of 2500-3000 which I think is completely understandable. And more than anything their staffs are polite. We got a room according to our requirements for the same day we asked you for. And for your own sake and for the customers sake lose some attitude lady, and treat everyone well so that the hotel will run well.