Hotel Mahamaya Palace

Its a complete NO even if you are giving a second thought to stay here. They charge you for nothing. There is a lift which they will not allow you to use. The flush wasn't working in our washroom & despite repeated requests nobody gave a check. Dirty floors with dust all over the room. We had pre-booked the room but still our rooms were no ready....they had just covered the bed with a linen. We waited for 2 hrs for them to come & change the bedsheets that were used by the earlier residents of the room...it had all type of lipstick stains...hairs...dirt on it.
Room service is next to zero response but arrogant staffs.
Talking about the food, it would be betr if eat somewhere else....pathetic, bland unhygienic, should be the words to use.
The TV doesn't work....there water continuously falling on your bed from the AC if you wish to switch it on.

Pro's -
1. Wide range of room options
2. Very Cooperative and nice staff behaviour
3. Near Baba Baidyanath Mandir
4. Food quality

Cons-
1. It's in other side of town with respect to market.
3. Traveling to market is a troublesome process.

best accommodation provide by the hotel with privacy & hygienic room conditions. food also provided but it might be delay some time.

The rooms were not good. Bed was uncomfortable. No cleaning or proper maintenance of the room. If it rains then all water will come inside through the AC. For anything you need to call then hundred times. Cleaning person will not come everyday you need to call them. The locks doesn't work properly it's too difficult to lock and unlock. Food is good but don't organize and king of party there as they will charge you for more number of plates if 10 people eat they will say 12. Even there staff also comes and eat. The sat is also not good and rude. It looks they are drunk and serving you.

Rooms are good but very small. Cleanliness and bedsheet change is not done on daily basis. Food service is a problem but staffs are very cooperative and well behaved. Overall it's a good hotel.

😡😡😡😡😡 Very very very bad hotel please do not stay in hotel and very bad room service and very bad language use in the hotel staff

The list of disadvantages of this hotel is much lengthier than the advantages of this hotel.

Disadvantages:-
1. The housekeeping and other subordinate staffs are very lazy.
2. Mosquitoes in room.If you will ask for help, you either get no help or they provide some repellent which is ineffective(after ages).
3. The amenities provided in the rooms with respect to the price or charges is not up to the mark.No toothbrush/paste/no toiletries...even some rooms they did not give towels.
4.The toilet basin was malfunctioning
5. Tv not working in 3 out of 4 rooms we booked.When asked, they made an excuse of rain.
6. Lift is not working when there is power cut. You have to mention them that lift is not working, then they will start the lift using inverter (which will take ages)
7. The restaurant has a strong foul smell all the time
8.Restaurant not ready to handle 10-12 people order at a time.
9.No car parking facility, they ask to park on road side. My car got scratches overnight.

Some of the advantages:-
1. The receptionist, the restaurant staffs, and housekeeping are very soft, polite, and helpful
2. The food at this hotel is very homely
3. The quality of the food is good. 👌

Best place for average middle class people. It has both AC and non-ac rooms with per day price around 1000 to 1500 rs. You can also order a variety of food(its taste is good)And most important part, it's very near to the Baidhnath Dham temple.