I stayed at this hotel for almost 5 days and it was an experience you wouldn't want to have. Part of my stay was with a group of around 25 colleagues. On reaching the hotel they refused a room saying they haven't confirmed it even when there was confirmed PO with the office. On request they gave us 3 rooms, which were full of leaks in the washrooms. There is an AC duct which opens in the washroom and messes the whole washroom. Many people including me faced issues with the room lock. The biggest issue was water was muddied and stopped one morning. It was for all the rooms and not just one. Imagine the plight of people. They changed my room later but the cleaning staff is obsessed with seeking good reviews whenever you meet them which is irritating beyond a point. They have absolutely no clue how to handle peak seasons. Food is good but the whole food area is small if the hotel is fully booked and the staff is clueless on how to handle them. Given the price I would never recommend the hotel especially during the rush hours. There are hotels with better price and locations in Srinagar.
Anju Agarwal1 year ago
We were very well looked after. A special thanks to Miss Salma Hostess for taking special care, Mr Ishfaq Bhat Supervisor, Chef Mr Sushil and their entire team for the awesome food. Mr Ishfaq from the front desk was very helpful too. The food was delicious there was a huge spread everyday with excellent service. The hotel is very comfortable and worth a repeat visit
Krishna lohar1 year ago
Checked in Radisson Srinagar in hope of pleasant stay but i got bundle of surprises from Radisson. The surprises are more then expected. We have to wait for our check in luggage for almost 20 minutes. After 3-4 call a gentleman delivered the luggage. The room size is not impressive even I ll say the same for hotel too. In morning, water supply was stopped for more than 3 hours and support staff will keep telling that I ll start in 5 minute. Stuck in bathroom for want of water. Then muddy water started coming. The price they are charging is not at par with the services. Staffs are polite and good. The hotel rooms are very conjusted and noway justify the price they charged. Not at all recommended.
Amikha Navalkissoor1 year ago
Absolutely shocked. My first was stay was great, but clearly that’s not consistent. Second stay was terrible. Right outside my room window were construction workers drilling and my window was broken so noise went through faster. I asked for a new room as I couldn’t even open my curtains due the workmen being outside and was told they’re fully booked they will get the work to stop. Eventually it didn’t stop and I made a fuss, after 5th call, I got a new room. (How? Thought you were fully booked) service was great until, 11pm drilling and construction noises start up again until midnight. I call reception who apologised and did nothing. I had to go down to reception and ask them to stop. Radisson? Really? Your price ain’t worth it. Close the hotel for construction.
MANOJKUMAR AGGARWAL1 year ago
AVOID THIS HOTEL STAY
We had paid Rs.14000/- per night for this property( peak season) . We were allotted Room no 415 & 416. Both rooms were so small & we were shocked to see it seemed worse than a dharamshala room. The bedding was smaller than the bed ( pics attached), the writing desk had holes in it , the washroom doors had broken handles. We complained and to our surprise the response came from the front desk staff was that the rooms are nice & they find nothing wrong or substandard. Finally they offered to change the rooms & we got slightly better rooms. But trust us the images on internet are not even 10% of what the rooms actually are. The rooms are not at all as per Radisson standards. It seems like any other 3 star property. The front desk staff are least bothered. We kept asking for wifi which got conected only after 3 hours of checking in & 5 phone calls to the reception & 1 visit to the front desk. Later in the evening We had bad smoking smell in our room & we complained and found out that due to ppl smoking in next room our room got the smell which enetered due to a loose window ( which had a broken handle n lock). Initially The staff kept saying maybe someone from our grp might have smoked but finally the main culprit & problem was found & the maintenance staff repaired the window. The washrooms dint have any tray to keep our toiletries / tooth brushes. Room no. 322 washrooms had spider webs & floor was totally dusty & also no partition in the shower area, so if one of the guest takes a shower the entire washroom would get wet. There was no iron & iron board also in the rooms Is this really a Radisson ????? Please avoid this hotel at any cost. We asked for a weighing scale & the hotel had only one hand scale which was given to us after 3 reminders. Its not worth paying more than 3000/- to 4000/- Pls pls avoid booking this hotel. ( a very genuine review )
Ashwini kumar1 year ago
Neat and Clean rooms, centrally heated and nice spread in buffet.. Yes they should always offer accomodation on moderate rates to regular customers.
Nitesh1 year ago
nice hotel. convenient stay. close to dal lake and lal chowk. food was good.
Abhai Jain2 years ago
not your typical radisson property. it's a old property run by radisson in srinagar. rooms are small and req renovation since prices being charged are too exorbitant. bfast and dinner buffet spread is decent and food is good. lots of veg options for dinner buffet.
service of staff is good. they were polite and adher to requests especially of veg options. during peak hours service may be slow which can be improved.
A special thanks to Miss Salma Hostess for taking special care, Mr Ishfaq Bhat Supervisor, Chef Mr Sushil and their entire team for the awesome food. Mr Ishfaq from the front desk was very helpful too. The food was delicious there was a huge spread everyday with excellent service.
The hotel is very comfortable and worth a repeat visit
We had paid Rs.14000/- per night for this property( peak season) . We were allotted Room no 415 & 416. Both rooms were so small & we were shocked to see it seemed worse than a dharamshala room. The bedding was smaller than the bed ( pics attached), the writing desk had holes in it , the washroom doors had broken handles. We complained and to our surprise the response came from the front desk staff was that the rooms are nice & they find nothing wrong or substandard. Finally they offered to change the rooms & we got slightly better rooms. But trust us the images on internet are not even 10% of what the rooms actually are. The rooms are not at all as per Radisson standards. It seems like any other 3 star property. The front desk staff are least bothered. We kept asking for wifi which got conected only after 3 hours of checking in & 5 phone calls to the reception & 1 visit to the front desk. Later in the evening We had bad smoking smell in our room & we complained and found out that due to ppl smoking in next room our room got the smell which enetered due to a loose window ( which had a broken handle n lock). Initially The staff kept saying maybe someone from our grp might have smoked but finally the main culprit & problem was found & the maintenance staff repaired the window. The washrooms dint have any tray to keep our toiletries / tooth brushes. Room no. 322 washrooms had spider webs & floor was totally dusty & also no partition in the shower area, so if one of the guest takes a shower the entire washroom would get wet.
There was no iron & iron board also in the rooms Is this really a Radisson ????? Please avoid this hotel at any cost. We asked for a weighing scale & the hotel had only one hand scale which was given to us after 3 reminders. Its not worth paying more than 3000/- to 4000/- Pls pls avoid booking this hotel. ( a very genuine review )
Yes they should always offer accomodation on moderate rates to regular customers.
close to dal lake and lal chowk.
food was good.
service of staff is good. they were polite and adher to requests especially of veg options. during peak hours service may be slow which can be improved.