Clarkes Hotel

Oberoi hotel can never let you down when it comes to service. Everything was properly taken care of. We ordered hot milk and it was delivered in no time. The reception, the housekeeping, in room dining all were very courteous.
Hotel is old but doesn't make you feel that way. Everything was awesome. Location is also very handy. Right on Mall road near some nice cafes. The ridge is a 5min walk.

For a luxury experience this is undoubtedly one of the finest property to visit. It is on the mall road having beautiful outside view. Hotel staff is very helpful and take cares of guest with lot of affection. Though the check in time is 2 pm ,but we reached hotel early around 6 in the morning, the staff was very supportive and gave us room immediately. Food is amazing and hotel staff serves you with affection .Must visit property.

It's an amazing old heritage style hotel, very calm and nice property. Best part is the location situated very ok the mall road and you can get good views of shimla from hotel. Only con is rooms are bit expensive based on size of room. But rooms and hotel is completely carpeted and staff is very polite and always ready to help. Breakfast buffet is very good

Just wow. We just returned from Clarke's. This property is managed by Oberoi group. The rooms are the cleanest I have seen so far. The heritage property right on Mall road offers great rooms and the staff are such a nice people. We enjoyed the stay here with our family. The only drawback is that it doesn't offer Shimla valley view in rooms (although it is visible from the outdoor restaurant). It had the view in the past but the new High court building blocks it now. But that didn't disappoint us, the staff with their courteous behavior and cleaning personnel who are thorough and caring and the location on mall road - all made up for the loss of view. I would love to revisit again with my family.

The service & rooms are good overall a pleasant stay.
The cab arrangement was good & on time but, pretty expensive. It could be better if they tie up with the cab operator who is operating in a reasonable cost.

Location is very good, only a few minutes walk from the Ridge and shopping street

It's a heritage hotel from British time.

View from room not available for regular rooms. Food is good.

Customer service exemplary!!
All the staff without exception have been trained such high standards. We felt overwhelmed with their attentive service and caring attitude. They tried helping me to sort out my mobile phone, made recommendations for exploring Shimla and the Mall Road, gave advice on taxis prices, supply hot water bottles at night.
Our luggage was carried up several flights of stairs and we were welcomed with a delightful warm ginger/lemon drink. Breakfast was fantastic with all the usual buffet options, fresh cafetiere coffee and attentive waiting staff. Absolutely worth 750 rps plus tax.
Cocktails in the bar made perfectly.
We definitely enjoyed our stay and would recommend fabulous heritage hotel. Thank you to all the staff and management.

It’s such a Royal experience to stay in a 200 year old vintage property. Although they do not have Morden facilities such as lifts and pools as they do not have the authority to make changes in the infrastructure .
The room that we stayed in was so amazing! And the best part of the stay was the breakfast. Loved the food , hospitality and overall service.